What are the responsibilities and job description for the Customer Service Representative position at Apet Inc.?
Well established and growing company is looking for a Customer Service Representative for its East Dundee, IL facility.
Ideal candidates possess strong knowledge of computers, excellent organizational skills and willingness to learn our business.
Full time position Mon - Friday 8:00am – 4:30pm.
Responsibilities:
- Responsible for processing high volume orders for corporate partners
- Verify and ensure accuracy of purchase orders
- Provide excellent, professional customer service both written and or verbal.
- Prepare and submit weekly reports
- Log and process returns
- Account Management
- Other duties as assigned.
Requirements:
- Detail Oriented and Communication Skills
- Proficient in typing.
- High proficiency in the Microsoft Office Suite, including outlook and Excel required.
- Compassion for our animals, customers, and employees.
Benefits:
- Starting Pay $18
- $200 Sign on Bonus
- Weekly paychecks with option of Direct Deposit
- Opportunities for advancement
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Experience:
- Microsoft Excel: 5 years (Preferred)
- Customer service: 2 years (Required)
Work Location: In person
Salary : $18