What are the responsibilities and job description for the Wireless Retail Store Team Leader - Greenbrier position at APEX Communications?
Wireless Retail Store Team Leader / Manager
APEX Communications
$15.00 - $32.00 an hour based on sales performance
Full Time
If you are looking for an opportunity that rewards your ability to LEAD, COACH, and INSPIRE your sales staff, then continue reading. APEX COMMUNICATIONS, an AT&T® authorized retailer has an immediate opening for a Wireless Retail Store Team Leader.
Who is APEX Communications
APEX Communications is Arkansas’ largest AT&T® authorized retailer with 29 locations across Arkansas and Eastern Oklahoma. We believe in giving our customers the best shopping experience possible. That begins with having fantastic employees and a dedication to their personal and professional growth and well-being.
The Role
As a Wireless Retail Store Team Leader, you will be in charge of a State-of-the-Art APEX Communications’ AT&T retail store. Not only will you manage all aspects of running your assigned location, but you will also be in charge of the development of each person on your team. We are looking for strong leaders with a successful track record of leading, coaching, and inspiring their staff to success.
You will be
- Provide new Retail Wireless Consultants consistent, top-notch sales training using the 5 Step Sales Process.
- Mentoring and training team members to sales success through observation, coaching, and counseling.
- Provide strong leadership, motivational and analytical skills; leading a team by example and setting a high level of personal and professional conduct.
- Supervision of Sales Associates; actively involved in hiring and accountability of associates.
- Provide superior customer service and meet expected company goals and expectations.
- Handle escalated customer situations and make equitable decisions for the customer and the company.
- Be in alignment with company and branch office core values and expectations.
- Solicit, coordinate, schedule, and participate in community events.
- Proactively develop personal leadership behaviors by seeking out additional training and development.
- Maintaining good employer/employee communication.
- Reconciling daily sales reports.
- Scheduling Sales Associates.
- Perform other duties as assigned by Company Leadership.
What we are looking for
- A minimum of one year of retail sales and management experience is required.
- Strong leadership, motivational and analytical skills; leading a team by example.
- Encourage a positive TEAM environment.
- Proven organizational leadership skills
- Able to prioritize multiple projects.
- Direct experience working in an environment that has continuous change.
- Strong written and verbal communication skills.
- Minimum of a two-year Associates degree is preferred.
- Able to work nights and weekends, with a flexible schedule.
What we offer
- Strong base-pay with uncapped commissions on every sale.
- Team Leader monthly bonus based on store performance
- Incentives and contests to earn cash and prizes.
- Opportunities for advancement. We prefer to promote from within.
- After 90 days of continuous employment you are eligible for:
- Health and Dental Insurance
- Aflac
- Vacation Pay
- Holiday Pay
- Discounts on equipment, accessories, and AT&T® wireless service.
If you think you have what it takes to join our fantastic team, we encourage you to apply. Our interview process is streamlined and we onboard our new hires quickly. For more information about APEX Communications, please visit www.thinkapex.com
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