What are the responsibilities and job description for the Service Operations Manager position at Apex Service Partners?
Overview
Lead, Train, and Grow a High-Performing HVAC Service Team! Are you a dynamic leader who knows how to build high-performing teams? Do you thrive on coaching, motivating, and creating a culture of success? If you’re ready to take charge and elevate an HVAC service department to new heights, we want you on our team as our next HVAC Service Operations Manager.
This isn’t just another management role - it’s your opportunity to lead a team of skilled professionals, deliver exceptional customer experiences, and shape the future of home services. If you’re passionate about leadership, operational excellence, and driving results, this is the role for you.
Why You’ll Love It Here
Apex Service Partners is an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.
Lead, Train, and Grow a High-Performing HVAC Service Team! Are you a dynamic leader who knows how to build high-performing teams? Do you thrive on coaching, motivating, and creating a culture of success? If you’re ready to take charge and elevate an HVAC service department to new heights, we want you on our team as our next HVAC Service Operations Manager.
This isn’t just another management role - it’s your opportunity to lead a team of skilled professionals, deliver exceptional customer experiences, and shape the future of home services. If you’re passionate about leadership, operational excellence, and driving results, this is the role for you.
Why You’ll Love It Here
- Benefits That Matter: Medical, Dental, Vision, Life & Disability
- 401(k) Match
- Paid Time Off & Holidays
- Continuous Training & Career Growth
- A Culture Built on Winning Together
- Lead and inspire a high-performing HVAC service team to deliver world-class results.
- Coach and develop technicians to provide top-notch service.
- Optimize operations—streamline scheduling, improve workflows, and boost efficiency.
- Champion customer satisfaction, serving as the key link between clients, field teams, and office staff.
- Drive performance metrics, identify growth opportunities, and celebrate wins.
- Stay ahead of industry trends and ensure your team is equipped with cutting-edge knowledge.
- Proven success leading high-performance teams in home services, field operations, or similar industries.
- A passion for leadership: motivating, mentoring, and building strong team culture.
- Strong business acumen with a focus on operational excellence and customer experience.
- Ability to coach on sales techniques and service best practices.
- Excellent organizational and communication skills.
- Valid driver’s license and ability to pass background/drug screening.
Apex Service Partners is an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.