What are the responsibilities and job description for the Remote Helpdesk Support Analyst position at Apex Systems?
Job Details
Job#: 2060419
Job Description:
Help Desk Technician - Remote
Long term Contract
Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution!
If you are willing to learn and enhance you technical skills please apply or send your resume to
ESSENTIAL DUTIES and RESPONSIBILITIES:
COMPETENCIES and QUALIFICATIONS:
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Job Description:
Help Desk Technician - Remote
Long term Contract
Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution!
If you are willing to learn and enhance you technical skills please apply or send your resume to
ESSENTIAL DUTIES and RESPONSIBILITIES:
- Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all critical issues.
- Handling password reset requests and responding to email promptly.
COMPETENCIES and QUALIFICATIONS:
- High school diploma required
- Willingness to learn
- Ability to multitask
- Knowledge in Windows operating systems, MS Office applications, and Microsoft Outlook/Exchange
- Strong interpersonal and communication skills
- Positive attitude
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.