What are the responsibilities and job description for the Senior Specialist position at Appian Infotech?
Senior Specialist
Appian Infotech
Charlotte, NC, USA
Posted On: 30+ days ago
Experience: Not specified years
Availability: Hybrid
Openings: 1
Category: Senior Specialist
Tenure: No Preference/Any
Description
**Key Responsibilities:**
- Maintain SOPs and runbooks for the technical track.
- Handle complex L2 calls and assist with L3 calls under the guidance of L3 engineers.
- Provide telephonic and remote troubleshooting support.
If you're looking for a challenging role in IT services, apply now!
Key Skills
Education
Any graduate