What are the responsibilities and job description for the Front Desk Receptionist position at Apple Dental?
Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Responsibilities
- Greet and assist patients and visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls and taking messages as necessary.
- Perform data entry, filing, and maintain organized records for efficient office management.
- Utilize for basic bookkeeping tasks and financial record keeping.
- Proficiently use Dentrix, Microsoft Office and Google Workspace for document preparation and communication.
- Schedule appointments and manage calendars for staff members.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Maintain confidentiality of sensitive information while handling clerical duties.
- Proofread documents to ensure accuracy before distribution or filing.
- Assist with administrative tasks as needed, including typing correspondence and reports.
Qualifications
- Previous experience in a front desk or receptionist role is preferred.
- Bilingual candidates are highly desirable to better serve our diverse clientele.
- Strong computer skills with proficiency in Dentrix, Microsoft Office Suite and Google Workspace.
- Excellent organizational skills with the ability to manage time effectively.
- Experience with clerical duties such as filing, data entry, and calendar management is essential.
- Strong customer service skills with a focus on phone etiquette and client interaction.
- Familiarity with dental or medical receptionist duties is required.
- Personal assistant experience is beneficial for managing various administrative tasks efficiently. We invite qualified candidates who are eager to contribute to our team to apply for this exciting opportunity as a Front Desk Receptionist.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
Work Location: In person
Salary : $19 - $25