What are the responsibilities and job description for the Dispatcher position at Apple Moving LLC?
SUMMARY OF POSITION:
Direct contact with customers and crews for both local and long-distance household goods move. It is critically important to maintain contact with the leader of each crew to ensure jobs are being performed according to established guidelines in a timely fashion, also that sufficient materials and equipment are available to complete the work.
DUTIES & RESPONSIBILITIES:
- Assists with scheduling and dispatching of crews, providing oversight to ensure all necessary labor, materials, and equipment arrive at each job site in a timely manner
- Receives and maintains communications with crews regarding job status, problems, customer satisfaction, payment, etc.
- Upholds and enforces company standards and policies such as attendance and uniforms
- Calculates and communicates move charges to crews, processes credit card payments, and relays authorization numbers.
- Conducts daily truck checks upon their return to base for cleanliness, maintenance, and security reasons.
- Serves as primary point of contact for various requests, such as for time off, and promotions.
- Experience in the household goods (HHG) and/or relocation industry is a plus but is not required.
- Previous dispatching experience along with strong interpersonal and organizational skills
- Ability to lift 50 lbs. without assistance.
- Valid driver’s license with no major violations or accidents at fault in the last 3 years.
This position requires strong leadership, motivation, and discipline, as well as a positive, service-oriented attitude, exceptional problem-solving skills, and an ability physically assist both movers and packers with their daily responsibilities as may be necessary in a demanding work environment.
We offer a dynamic work environment and exceptional promotional opportunities for motivated individuals.
For consideration, APPLY TODAY
Job Type: Full-time
Required experience:
- Dispatching: 3 years
- Transportation: 2 years
Required license or certification:
- Driver's License
Salary : $37,300 - $47,300
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