What are the responsibilities and job description for the Training Manager position at Applewood Plumbing Heating & Electric?
Applewood Plumbing Heating & Electric once again ranks as one of the Denver Post's Top Workplaces! Having been honored 13 times with the Top Workplace designation, Applewood is the premier residential service company in Denver. We are proud to be recognized by our employees for leadership, values, ethics, pay, benefits, and culture.
Applewood is seeking an experienced and engaging Training Manager to lead the development, delivery, and continuous improvement of training programs across the organization. This role plays a key part in onboarding new employees, reinforcing company standards, and ensuring our teams are prepared, confident, and aligned.
The ideal candidate is a strong communicator, an organized planner, and a people-focused leader who enjoys teaching, coaching, and helping others succeed in a very fast paced environment.
The Rewards:
- 100% paid medical premiums for you AND your family
- 401(k) plan with company match
- Tuition reimbursement up to $5,250 annually
- Dental & vision insurance
- Life & disability insurance
- Paid holidays and vacations
- Health & wellness programs
- Amazing employee appreciation events
- Paid training and ongoing professional development
Training Responsibilities:
- Design, develop, and deliver training programs for technicians and staff
- Lead onboarding and initial training for new technicians during their first month
- Prepare for and lead technician meetings as needed, including agenda planning, materials, presentations, and follow-up
- Identify training needs and collaborate with subject-matter experts
- Create and maintain consistent training documentation, materials, and curricula
- Develop and administer pre and post training assessments by trade and role
- Monitor employee progress following training and provide coaching or feedback as needed
- Track participation and effectiveness of training programs
- Prepare and share training-related updates and insights with leadership
Performance & Standards Support:
- Partner with leadership to reinforce company standards, procedures, and best practices
- Leverage down time as a proactive self-starter to streamline processes and drive operational improvement
- Identify recurring knowledge gaps or execution issues and address them through training
- Support operational teams by improving consistency, communication, and preparedness through education
The Requirements:
- Strong organizational, administrative, and planning skills
- 5 years’ experience designing, implementing, and refining training curriculum
- Skilled in execution of content delivery best practices
- Excellent written and verbal communication skills
- Confident, professional, and approachable presence
- Ability to lead groups, facilitate discussions, and manage meetings effectively
- Strong follow-through and attention to detail
- Bachelor’s degree required
- Must be able to pass a background check and drug screening
- Teaching license a plus
Schedule:
- Full-time, on-site, Monday - Friday