Patient Advocate (Center Team) - Floater

Location: Orlando, FL

Job Description:
Canaide, Inc.; doing business as Apprio is currently seeking a highly professional Patient Advocate - Floater in Orlando, FL. He/ She will act as the initial contact person to pursue the application processes of the various programs including but not limited to completing the application, following up to obtain all necessary documentation, & maintaining ongoing communication with the patient/guarantors.

Responsibilities:

• Contact patients to pre-screen for qualifying criteria of various Federal & State Medicaid/Social Security Administration (SSA) programs.
• Maintaining ongoing communication with various agencies throughout the application process
• Documentation/other paperwork as well as computerized record keeping
• Assess cases appropriately & utilize the most appropriate community resources to provide efficient client services
• Prepare clear & concise reports, correspondence & other written materials
• Use initiative & independent judgment within established procedural guidelines, organize own work, set priorities, & meet critical deadlines
• Establish & maintain effective working relationships with those contacted in the course of work
• Communicate exceptionally well orally, in writing, & over the telephone

Educational Requirement: High School Diploma
Certification Preferred: N/A
Required Experience: 1 to 3 years of experience

Requirement Knowledge:

• Must speak the Spanish language fluently
• Principles & practices of social work & case management techniques used in the Medicaid program
• Federal regulations & state laws applicable to the Medicaid program
• Advanced interviewing skills
• Computer applications including proficiency in Microsoft Access, Outlook, Excel, & Word
• Record keeping principles & practices including spelling, grammar, & punctuation
• Techniques for dealing with a variety of individuals from various socioeconomic, ethnic & cultural backgrounds
Programs & eligibility requirements for the Social Security Administration, State Medicaid, County Social Services, & other relevant programs

Canaide, a subsidiary of ApprioHealth offers a collegial and supportive environment focused on its greatest assets…its people. With a competitive compensation and benefits program designed to attract, motivate, and develop our people; we pride ourselves on creating a culture of teamwork, client focus, and fun. Our benefits program allows our employees to select the features that make the most sense for their individual and/or dependent(s) needs. Features include medical, prescription drug, dental, vision, and a competitive paid time off program. Canaide is an equal employment opportunity company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.