Field Service Engineer

Position Overview

The Field Engineer at Aqua-Chem is responsible for providing on-site assistance with commissioning of wastewater equipment for Aqua-Chem’s diverse customer base. The individual will provide an ongoing interface with the customer and production staff acting as a technical consultant to assure our equipment operates both efficiently and economically, resulting in maximum operational uptime in our customer’s facilities. The Field Engineer is the face of Aqua-Chem to our customer, integral to meeting our customer satisfaction goals.

Schedule: Monday - Friday | 8:00 am - 5:00 pm 80% Travel

Location: Hybrid

Pay Range: Dependent on Experience | $85,000 - $135,000

Benefits: Group Medical, Dental Vision, 401(k) Match, Paid Vacation, Paid Holidays, and Paid Sick Time. Employer Paid Benefits: STD, LTD, Life AD&D

Essential Duties:

• Assist in the testing of new equipment prior to its commissioning to the customer
• Assist in the technical service and support to our client base within their wastewater facilities
• Provide technical service and support to the production staff during the testing phase of equipment
• Ability to solve technical problems related to wastewater treatment equipment seeking assistance when needed
• Provide recommended solutions and/or modification to equipment or operational protocol as required
• Help in performing installations, repairs, troubleshooting, performance testing and/or modifications of equipment at customer job site.
• Assign, instruct, and oversee customers (or subcontractors) in the performance of technical duties while on site when needed.
• Maintain sound working relationships, while being a liaison between Aqua-Chem and the customer personnel
• Work within a team environment at customer facilities to solve operational issues, commission equipment, and provide consultative support.
• Ability to read and understand drawings, including Electrical Schematics, PFD’s and PI&D’s
• Assist when needed the Technical Writer in the writing of installation instructions when needed.
• Check documents for completeness before carrying out site work.
• Control the Health & Safety documents and monitor and that they are applied on site.
• Independently perform tasks within the project budget and schedule.
• Become a valued extension of the customer’s team.
• Other duties as assigned by Manager/Supervisor.
  
  

Education/Experience:

• Bachelor’s degree in a field of Engineering and/or equivalency in certifications
• Minimum of 3 years technical training in the wastewater industry or transferrable industry experience.
• Previous On-Site Customer Service experience
• Experience reading and editing PLC, HMI programs, and VFD’s.
• Understanding of PID loops and basic tuning parameters.
• Understanding of various water purification equipment and process operations
• Understanding of hydraulic and pneumatic systems
• Demonstrated mechanical aptitude
• Demonstrated ability to work within various customer environments, understanding that he/she is the face of Aqua-Chem to our markets.
• Basic understanding of water chemistry
• Demonstrated ability to be a self-starter, and able to adapt and change to given circumstances at customer facilities.
  
  

Requirements:

• Must be a U.S. Citizen
• Able to work overtime as required
• Must have ability to travel - generally by air and utilization of a rental car – extensively for position up to 75%
• Work requires accurate and coordinated manual skills
• Work requires moderate physical exertion
• This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. This description supersedes any previous description for this position. This description supersedes any previous descriptions for this position.
• Aqua-Chem provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.