Usability Researcher

****Portfolio required with resume****

Summary:

Work with the UX Research team on Azure Data products and services including analytics particularly around data integration, data modeling, data visualization, and data/insight consumption. We’re in need of someone who can help with running all types of studies, including interviews, needs gathering, journey maps, concept testing, usability, surveys, and a user feedback program. As a plus, this person can also help analyze quant data and derive insights through advanced statistical analysis.

Overall Requirement/Responsibilities:

• A minimum of MA/MS in HCI, Cognitive Psychology, Experimental Psychology, or other related fields.
• 3-5 years hands-on experience conducting UX research.
• Ability to run all types of studies from end to end.
• Ability to analyze research data (both qual and quant), write up and present rich findings simply and clearly to influence product design and direction quickly and effectively.
• Experience conducting research in a highly technical space (e.g., data warehousing, data integration, data engineering, data governance, data visualization) desirable but isn’t a must. Helpful to have a technical field of study in academic or job history.
• If no prior experience in conducting research in a highly technical space, must possess an aptitude for technical complexity and a willingness to learn with a demonstrated ability to quickly ramp up on a technical domain/user base.

Other Qualities:

• Bias for action
• Appreciates qual and quant
• Agile and can go quickly with usability studies
• Can handle some responsibilities around: experimental design, survey programming, data analysis using multivariate statistical analysis, generalized linear models
• Insight storytelling through data visualization

About the team:

• This person will be the 4th member of our product research team.
• In terms of stakeholders, the researcher is typically working closely with researchers and sometimes with other roles including Design, PM, and Engineering.

Tools you may use on the projects:

• Usertesting, Userinterviews, Qualtrics, Teams, Power BI.
• Having experience with survey tools is helpful especially programming advanced survey flows with logic.
• In terms of Azure Data tooling, having prior knowledge/experience and/or passion about data—where it comes from, how it is processed, big data, storage, etc. would be highly desirable given our product space! Relevant awareness of but not necessarily deep usage of tools that include Power BI, SQL, Azure, AWS, Google Cloud, Data processing scripting in Visual Studio or other coding environment, or any other tools along the data lifecycle.
• Experience conducting research with technical people is highly desirable.

This is an exciting opportunity because….

• Opportunity to work on a small but mighty team with diversity in background and workstyles.
• Using research to refine and enhance the product experiences.
• A team with like-minded people who value growth mindset to try out new methods and new approaches to grow and learn.

The target hiring compensation range for this role is $60.74 to $67.49 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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