What are the responsibilities and job description for the Front Desk/Insurance Coordinator position at Aréte Orthodontics?
Overview
We are seeking a dedicated and organized Front Desk Coordinator to join our team. This pivotal role serves as the first point of contact for patients and visitors, ensuring a welcoming environment while managing various administrative tasks. The ideal candidate will have experience in a dental office setting, possess strong communication skills, and demonstrate proficiency in handling insurance verification and medical records.
Responsibilities
- Greet patients and visitors warmly, providing exceptional customer service.
- Manage appointment scheduling and confirmations efficiently.
- Conduct insurance verification to ensure coverage for services rendered.
- Maintain accurate medical records, ensuring compliance with privacy regulations.
- Assist with coding procedures using ICD-9 and ICD-10 standards.
- Collaborate with healthcare providers to facilitate managed care processes.
- Handle incoming calls, addressing inquiries and directing them appropriately.
- Maintain an organized front desk area, ensuring all materials are up-to-date and accessible.
Skills
- Proficiency in dental terminology and coding practices is essential.
- Experience in a dental office or healthcare environment is preferred.
- Strong organizational skills with attention to detail.
- Ability to multitask effectively in a fast-paced environment.
- Excellent verbal and written communication skills.
- Familiarity with managed care processes and insurance protocols.
- Knowledge of medical records management systems is advantageous.
Join us as a Front Desk Coordinator and contribute to providing excellent patient care while enhancing your professional skills in a supportive environment.
Job Types: Full-time, Part-time
Pay: $22.47 - $27.06 per hour
Expected hours: 18 – 24 per week
Benefits:
- 401(k)
Work Location: In person
Salary : $22 - $27