Fast Track General Manager

Fast Track General Manager

TITLE: General Manager

REPORTS TO: Area Supervisor

PURPOSE: Manage an Arby’s restaurant to provide exceptional customer service and the attainment of agreed upon sales and profit goals, working within the framework of company values and policies.

RESPONSIBILITIES:

1. Be fully staffed with the friendliest, most positive, and eager to help people.

2. Ensure an effective work schedule, designed to build sales, is written by 5pm on Wednesday and posted Thursday by 5pm each week.

3. Every customer leaves happy and all complaints are resolved. Train, trust and empower team to provide outstanding Quality, Friendliness, Cleanliness, Accuracy and Speed of Service.

4. Responsible for the safety and security of all Arby’s employees and customers.

5. Attain the restaurant’s Annual Operating Plan.

6. Ensure consistent delivery of safe food on every shift by enforcing Arby’s Safety First execution.

7. Ensure consistent execution of Systems to maintain a clean, organized restaurant, prepared to deliver QF³.

8. Purchase food, beverages and supplies as needed and oversee their preparation to insure that every product served meets our high standards of product quality. Maintain high standards by operating in accordance with established performance, profits and operating standards as outlined in the OSM.

9. Use SMTP, AMTP and DFW effectively to develop and prepare team members and managers for growth opportunities. Identify and train shift managers.

10. Demonstrate good working knowledge of all equipment, and assume responsibility for preventive maintenance of a restaurant.

11. Ensure all marketing plans are executed on time and accurately to build repeat customer visits, including approved Local Restaurant Marketing.

12. Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward Company objectives. Create an atmosphere of “Esprit de Corp.”

13. Responsible for training all employees on general cash control systems and general credit card security and maintaining a secure restaurant environment for credit card data.

14. Complete semi-annual performance appraisals for all team members, shift managers and assistant managers.

15. Responsible for administrative requirements and execution of all procedural guidelines.

EDUCATION/EXPERIENCE: Preferred: 1 year of experience as a Manager in the restaurant or retail industries.

Note: The General Manager position is based on a 48 hour work week

Introduction to the Brand

In a world full of quick service options, Arby's is seeking to be different and better. We want to be different for our customers and different for our employees. When you work at Arby's, it will be more than a job - it will be a place that prioritizes your growth and development while having a ton of fun. We're proud of the food we serve, our innovation and our team. Our goal is to be the best in the business, and we can't do that without great people like you.

SOMETHING TO HANG YOUR HAT ON

As an Assistant Manager, your personality and commitment to create a delicious experience for everyone plus, Arby's amazing offerings in Meatcraft™ equals the complete sandwich. You'll help operate our restaurants on a day to day basis, ensuring that your service will keep our customers coming back for more.

WE HAVE THE MEATS - YOU HAVE THE TALENT

• You know the business. You are eager to join the Arby's Team and aren't afraid to share your love of meat.
• You inspire smiles. You're familiar with and have impressive examples of providing exceptional customer service and will uphold Company Core Values.
• You're ready to learn all the meat cuts. You're not afraid to jump in and help your team. Even if that means eating the last roast beef sandwich.

THE ROAD TO SUCCESS IS PAVED WITH MEATS

What else is in it for you? A lot! Competitive pay, 401K with matching, discounts, tuition reimbursement, bonus pay, incentive contests, insurance options, and flexible scheduling. If that weren't cool enough, you'll also be a part of the Inspire Brands family- Arby's, Buffalo Wild Wings, Sonic, Baskin Robins, Dunkin Donuts, and Rusty Taco.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Referral program
• Tuition reimbursement
• Vision insurance

Physical Setting:

• Quick service & fast food restaurant

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay
• Quarterly bonus

Application Question(s):

• Are you willing to consent to a background check?

Experience:

• Food service management: 2 years (Preferred)

Work Location: One location

Salary : $45,000 - $55,000