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Parking and Security Officer I

Arcadia Family of Companies
Honolulu, HI Full Time
POSTED ON 11/12/2023 CLOSED ON 11/17/2023

What are the responsibilities and job description for the Parking and Security Officer I position at Arcadia Family of Companies?

Competitive pay and outstanding benefits, some of which includes:
  • Employer paid Medical, dental, vision, drug insurance, Group Term Life and AD&D Insurance = Estimated Annual Value of $7,300 (Full Time)
  • 403(b) Retirement Plan with generous company contribution = 8.5% match after one year
  • 11 Paid holidays, vacation (10 Full Time), and sick leave accrual up to 90 days
  • FREE employee meals (breakfast, lunch, or dinner) with PAID meal and break periods for employees working in our communities
  • Education Assistance Program for qualified employees who want to become CNAs
  • Best practices, very safe engaging work environment for all, and much more!


Purpose
Casual (<20 per week) working Mondays from 11pm-7am

Responsible for providing security for residents, employees and visitors, and protects the community building, grounds and assets as assigned. Provides direction and control of incoming vehicle and pedestrian traffic.


15 Craigside:


Casual (<20 per week) working Mondays from 11pm-7am


Essential Functions

  • Provides prompt and courteous services for residents and guests.
  • Patrols assigned areas to provide security and monitor parking areas to ensure compliance with parking rules and safety.
  • Monitors points of access to the property, building and storage areas.
  • Assists residents and visitors in and out of vehicles and offers assistance with transferring belongings from vehicles to the Reception Desk.
  • Greets visitors and directs them to register at the Reception Desk.
  • Screens unknown visitors to determine their purpose for being on the property. Provides direction and instruction to legitimate visitors, redirects those without legitimate purpose off the property.
  • Ensures proper wellness screening of all non-residents entering the building (when applicable).
  • Appropriately issues trespass warnings.
  • Maintains knowledge of and ability to recognize individuals who have been banned from the property or who have supervised visits prearranged with residents and/or Management; handles these individuals following established policies and procedures.
  • Maintains awareness of residents who are in danger of eloping; effectively responds to resident elopement according to established policies and procedures.
  • Supports compliance with organizational policies and procedures concerning employee parking and assigned employee drop off and pick up areas
  • Observes and reports fire hazards and unsafe conditions.
  • Checks doors and windows for security; locks doors and turns out lights.
  • Provides security escort services as requested to residents, guests or employees.
  • Initiates appropriate action when encountering an unsafe situations (“appropriate action” includes following established policies and procedures where they exist; where they don’t exist “appropriate” provides for the formulation of a reasonable response to mitigate the unsafe condition.)
  • Reports unusual or suspicious occurrences.
  • Responds to emergency situations and calls according to established policies and procedures.
  • Gathers information regarding security related complaints and incidents and reports them to Management according to established policies and procedures.
  • Prepares incident reports, logs and other required record keeping with accuracy and within required timeframes.
  • Conducts routine inspections of company vehicles, reporting discrepancies as needed
  • Performs washing and refueling of company vehicles as scheduled
  • Enforces parking rules.
  • Valet/Park staff or resident vehicles as needed.
  • Expedites traffic flow during events
  • Assists in other departments as needed.
  • Other duties as assigned by the Arcadia Family of Companies.


Supervisory Responsibilities

This job has no supervisory responsibilities.


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience

Must be at least 18 years of age and a high school graduate or equivalent; required to successfully complete 8 hours of classroom training provided by a Board of Private Detectives and Guards approved instructor using Board approved curricula, pass the required test, complete 4 hours of on the job training and possess a current DCCA Registered Guard Employee status; one year of related security experience and/or training; or equivalent combination of education and experience.


Certificates, Licenses, Registrations

DCCA Registered Guard Employee required. Current driver’s license required.


Required Competencies


Communication Skills

  • Communicates effectively, both verbally and in writing.
  • Recognizes the need to speak carefully and professionally as a representative of the Arcadia Family of Companies (AFC).
  • Utilizes discretion and tact for sensitive and confidential matters.


Interpersonal Skills

  • Demonstrates sensitivity toward diversity.
  • Recognizes situations that require tact, confidentiality or acknowledgement.
  • Engages and builds positive relationships with residents and those outside AFC to achieve positive results for our residents and program participants.
  • Encourages people to work together.
  • Accepts suggestions and constructive criticism to strengthen capacity and understanding.


Mathematical Skills

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


Continuous Learning

  • Continues to seek learning opportunities and integrates knowledge into work practice and personal development; shares knowledge willingly with others.
  • Works with others to gain knowledge; learns from others’ experiences and expertise.
  • Completes necessary training and education to ensure department’s effectiveness.


Productivity/Efficiency

  • Performs Essential Functions and Required Competencies with minimal supervision.
  • Recognizes own personal and professional limitations and seeks assistance as required.
  • Understands and summarizes activities and actions into concise data.
  • Uses standard office equipment, including a computer, monitor, printer, telephone, facsimile machine, calculator, copier and shredder.


Judgment and Decision Making

  • Considers the costs and benefits of potential actions to choose the most appropriate ones within policies, procedures and protocols.


Problem Solving

  • Identifies and articulates subjects and issues. Provides suggestions and recommendations that are realistic and practical towards resolution or completion.
  • Courteously and professionally works with staff to resolve problems.
  • Analyzes problems and develops strategies for resolution.


Computer Skills

Proficiency in MS Office Suite, includes, MS Word, Excel, Powerpoint, and Outlook.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk, hear, taste or smell. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


Work Environment

While performing their essential functions, employees are occasionally exposed to the following conditions:

  • Air conditioned office environment;
  • Indoors without air conditioning;
  • Outdoors—all types of weather; and
  • Hazardous materials.


The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Reasonable accommodations may be available to individuals with disabilities. Management has the right to add to, revise, or delete information in this description.


Please apply by clicking the “Apply” button

If you do not have a resume or if your resume does not include all employment you have held in the last 10 years, please complete and attach the Employment History form (located at the bottom of the page) to your application for employment. Please note that you must save the document to your computer or device before you upload the file.


Arcadia Family of Companies is comprised of the following non-profit organizations:


Arcadia
15 Craigside
Arcadia Adult Day Care and Day Health Center
Arcadia Home Health and Home Care Services
Arcadia at Home
Hale Ola Kino by Arcadia

Arcadia Family of Companies is an Equal Opportunity Employer



Mondays from 11pm-7am
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