What are the responsibilities and job description for the Maintenance Supervisor position at Arcan Capital?
Are you interested in work made meaningful? We support residents living well, a workplace culture that is friendly, fun, collaborative and one that encourages success. If you meet the minimum requirements and have a strong customer focused attitude, you are encouraged to submit your resume. Apply with us today!
Job Description
The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. The Maintenance Supervisor manages, directs, supervises and performs maintenance services for the community and supervises the Maintenance staff. This position is responsible for interior and exterior maintenance, repairs, and grounds keeping for the beauty, safety, and well being of the community. The Maintenance Supervisor responds to our resident's service request and is instrumental in helping deliver superior customer service to our residents.
Essential Job Functions:
- Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
- Perform routine interior and exterior community maintenance as scheduled and requested; may include painting, snow/ice removal, gutter cleaning, replacing filters, working with trash compactor, etc.
- Perform routine maintenance and repair on community equipment to include plumbing, light bulb replacement, A/C maintenance, electrical, carpentry and mechanical repair.
- Respond to all repair requests and maintenance concerns from residents and staff a timely manner and with a professional attitude.
- Recruit, hire, train and supervise all maintenance associates and conduct regular performance appraisals. Provide feedback to associates with the assistance of the Community Manager.
- Performs on-call emergency procedures as required.
- Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and common-area needs to the manager.
- Schedules and performs preventative maintenance and records such activities.
- Knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
- Attends and participates in required meetings/training programs as required by the company and local city and state jurisdictions.
- Maintain resident privacy and receive proper authority prior to entering resident apartments.
- Provide superior customer service and always represents the company in a professional manner. Consistently maintains a professional, courteous attitude when dealing with residents, coworkers, and the general public.
- Ensure that all maintenance items are kept in a safe area to prevent injuries to residents, associates, and visitors.
- Work with vendors as instructed, such vendors for landscaping, painting asphalt, etc.
- Knowledgeable of state, local, and federal fair housing laws and must follow all safety/OSHA requirements.
We’re Looking for An Individual Who Has:
- Understanding and ability to repair HVAC, plumbing, electrical, basic carpentry and mechanical systems
- Proficiency in basic computer skills and e-mail
- Must demonstrate ability to provide exceptional customer service
- Must demonstrate ability to successfully work on a team
- Must be able to clearly communicate both orally and in writing
- High degree of flexibility and tolerance for change
- Ability to work with a diverse group of people and customers
- Ability to work a flexible schedule including weekends and holidays as required
What is required:
- High School degree or equivalent is required
- 2-5 years previous maintenance experience preferably in a multi-family housing environment
- Personnel Supervisory experience preferred
- HVAC, EPA and/or CPO certifications required
- A valid Driver’s License and reliable transportation may be required based upon specific property needs
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday-Sunday 40 hours a week (work schedules may vary). Must be available to work days and evenings, weekdays and weekends. Some over-time may be required including “on-call” and/or rotating “on-call” responsibilities.
What’s in It for You?
- Great work environment – The Arcan method is designed to set you up for success. There is room for growth within our organization. We are big on growing long-term relationships with our employees and vendors. Our commitment is to create memorable experiences and we believe in going that extra step for our residents, our communities and each other.
- Excellent compensation – In addition to a competitive compensation, we'll provide you with world-class benefits, including medical, dental and vision plans, short and long-term disability insurance, generous holiday and vacation package, and more! Visit our website at www.Arcancapital.com.
About Us
Arcan Capital was founded in 2016 and is growing quickly. We acquire and manage apartment properties across the Southeastern United States. With our current staff of over 80 employees and plans to increase this year, you will be an integral part of our expanding team and play a key role in achieving the company vision by fostering our engaging company culture and ensuring high levels of organizational effectiveness.
Job Types: Full-time, Contract
Pay: $22.00 - $28.00 per hour
Experience:
- Maintenance: 2 years (Preferred)
- Supervisor: 2 years (Preferred)
Education:
- High school or equivalent (Required)
License:
- CPO (Preferred)
- EPA Universal (Preferred)
- HVAC (Required)
Work authorization:
- United States (Required)
Additional Compensation:
- Bonuses
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Benefits offered:
- Paid time off
- Health insurance
- Dental insurance
- Healthcare spending or reimbursement accounts such as HSAs or FSAs
- Other types of insurance
Typical start time:
- 8AM
Typical end time:
- 6PM
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- High stress tolerance -- thrives in a high-pressure environment
Schedule:
- Monday to Friday
- Weekends required
- Holidays required
- Day shift
- Overtime
- 8 hour shift