What are the responsibilities and job description for the Design Consultant position at Archadeck of Northern Indianapolis?
We are Archadeck Outdoor Living, North America’s leading designer and builder of outdoor living spaces such as decks, porches, sunrooms, hardscape patios, and shade structures.
We seek professionals with established expertise in residential design and the ability to identify customer’s requirements and design and sell our custom building solutions. Previous sales experience is a plus, but strong interpersonal communication skills are required, as are excellent customer service skills and a strong work ethic and ability to follow our documented processes.
POSITION OVERVIEW
As a Design Consultant you are primarily responsible for all sales activities including consultative selling and recommending various solutions to prospects and clients to satisfy their needs.
RESPONSIBILITIES
- Present and sell company products and services to current and potential clients to satisfy their needs
- Ensure that each client receives outstanding service by providing a friendly environment, maintaining solid product knowledge and all other aspects of customer service
- Follow up on new leads and referrals resulting from franchise’s marketing activities and self- generated marketing activities
- Actively pursue self-generating leads by participating in local trade organizations, trade alliances with industry-related products/services, and relationships with local architects
- Anticipate and participate in marketing events such as seminars, trade shows, and telemarketing events
- Identify, qualify sales prospects, contact, and follow through to close per the company’s documented sales process
- Prepare presentations, proposals, and sales contracts
- Develop and maintain current product knowledge of the deck, porch, and outdoor living product categories
- Establish and maintain current client and potential client database list
- Develop annual business plan in conjunction with the Business Owner which will focus the Design Consultant on meeting or exceeding sales quota
- Adheres to all company policies, procedures, and business ethics codes
QUALIFICATIONS
- High School diploma or equivalent
- 2 years minimum of previous sales experience and a proven ability to achieve sales quotas
- Basic knowledge of construction
- Ability to learn how to read and interpret construction drawings
- Strong reading, writing, arithmetic, and interpersonal communication skills
- Familiarity and comfort with modern communication and computing technology
- Interest in arts, design, and helping people
- Ability to develop and deliver presentations
- Ability to learn quickly to adapt to new environments/situations and innovate with regard to products, methods, and processes
- Excellent driving record