What are the responsibilities and job description for the Golf Operations Supervisor position at Arcis Golf?
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Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
Golf Operations Supervisor
Overview
Position Overview
The Golf Operations Supervisor is responsible for assisting the General Manager and Assistant General Manager with the daily operation of Mansfield National Golf Club, as well as providing leadership to enhance employee engagement and guest satisfaction.
The Golf Operations Supervisor is responsible for assisting the General Manager and Assistant General Manager with the daily operation of Mansfield National Golf Club, as well as providing leadership to enhance employee engagement and guest satisfaction.
Experience Required
- Minimum 2 years of leadership experience preferred.
- Proven experience in managing multiple priorities simultaneously and meeting deadlines.
- Excellent communication skills, both verbal and written.
- Ability to work proficiently with deadlines and discipline to work without constant guidance and supervision.
- Must be available to work all shifts and be able to flex schedule based on business demands.
- Proficiency in Microsoft Office, specifically Outlook, Word, and Excel.
- Proficiency in the EZLinks reservation system preferred.
- Proficiency with Golf Genius is preferred.
- Strong customer service skills and the ability to handle problems involving guests and operational issues while maintaining a positive attitude.
- Must be 21 years of age or older.
Essential Responsibilities
- Oversee daily operations of Mansfield National Golf Club.
- Assist with organizing and conducting golf tournaments and events, including corporate outings and charitable events.
- Manage line-level staff, including Retail Sales Associates, Outside Services staff, and the Starter/Marshal program.
- Perform administrative duties, including scheduling, daily pass-down, and reconciling daily rounds of golf.
- Understand key drivers such as revenue growth, profitability, quality performance, employee engagement, and guest satisfaction.
- Focus on key drivers of employee engagement and guest satisfaction.
- Train, conduct employee performance evaluations, and overall development of all staff.
- Manage all inventory, equipment, administrative supplies, and any necessary items within Golf Operations.
Team Member Lifestyle Perks!
- Medical, mental health, dental, and vision insurance
- Life Insurance
- Accident & Critical Illness Insurance
- Pet Insurance
- Paid time off
- 401(k) plan and match
- Holiday pay
- Food & Beverage discounts throughout the portfolio
- Golf & Tennis benefits
- Employee assistance program
- Career Growth
- Flexible Schedules
- Development Opportunities
Perks may be subject to employee contribution and vary based on eligibility & location.
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
