What are the responsibilities and job description for the Sales Associate / Design Consultant - Full Time position at Arhaus LLC?
The Design Consultant maximizes sales and consistently delivers an exceptional guest experience. This individual is an enthusiastic representative of the Arhaus brand. Design Consultants utilize all aspects of our selling model GULEC to generate sales and are responsible for conducting business according to all company standards, policies and
procedures. The Design Consultant supports an exceptional guest experience at all times.
RESPONSIBILITIES:
Meets required monthly sales and productivity standards- Continually develops enhanced selling behaviors according to our selling model GULEC
- Demonstrates strong product knowledge
- Maintains a guest book to organize, generate and cultivate business
- Performs proactive and consistent follow-up with all guests before and after the sale and at delivery
- Works to improve performance based on feedback provided by store management
- Promptly solves guest concerns
- Performs all opening and closing duties as directed
- Accurately performs all systems functions and maintain operational standards
- Responsible for recording all hours worked
- Reviews and acts upon all email and MAPP communications
- Participates in weekly one on ones and team meetings
- Works in collaboration with all team members
REQUIREMENTS:
Driven to achieve sales goals- Demonstrates knowledge and passion for company products and services
- Strong organizational, time management, technological and communication skills
- Works well independently and collaboratively
- Ability to deliver high-quality guest relations
- Sales skills, sense of design or related experience preferred
- Professional appearance and demeanor
- Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays)
COMPENSATION:
- Base hourly plus commission, along with personal and team bonus incentives.
BENEFITS:
- Exceptional advancement opportunities
- Competitive earnings, bonus opportunities, and generous employee discount
- Medical, dental, and life insurance benefits (Programs differ between full-time and part-time employees. Benefits vary based on position)
- Flex spending plan
- 401K retirement program and 529 college savings plan
- Paid vacations and holidays (Full-time employees only)