Configuration Operations Specialist

At Aristocrat, our mission is to deliver world-class entertainment and build unforgettable experiences. Our inclusive culture fosters collaboration, innovation, and outstanding performance. As a Configuration Operations Specialist, you will play a vital role in ensuring flawless configuration processes that support our ambitious goals and drive success.

What You'll Do:

• Manage time effectively to ensure all orders are configured by the end of the day.
• Monitor your assigned queue, maintaining a duration of 8 calendar days or less.
• Work together with Sales Ops and Sales teams to resolve any questions or concerns.
• Ensure the accurate hardware and software selections are made, working closely with Marketing and ERP.
• Conduct root cause analysis for any quality errors, both internal and external.
• Coordinate and accelerate requests from Sales Ops and the Master Scheduler.
• Address customer inquiries regarding order status from Sales and Production Scheduling.
• Assist Production and Quality teams with configuration-related queries.
• Foster positive communication with sales to improve timely delivery.
• Join daily meetings with Config Ops leadership to discuss any scheduling or material concerns.
• Support other projects and perform duties as assigned.

What We're Looking For:

• Experience in supply chain management is advantageous.
• APICS Certification is an advantage.
• Ability to manage multiple projects and problem-solve.
• Capable of working independently with minimal supervision.
• Excellent communication skills for effective interaction with management and personnel at all levels.
• Strong organizational and time management abilities.
• Strong problem-solving and analytical skills.
• Willingness to work a varied schedule and overtime when necessary.
• Proficiency in standard business software packages, particularly Microsoft Office.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ identity. EEO M/F/D/V

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

Our Values

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

Travel Expectations

None

Pay Range

$20.49 - $38.05 per hour

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.