What are the responsibilities and job description for the Computer Systems Analyst (Red Hat Administrator) position at Arizona Department of Public Safety?
The Department of Public Safety is seeking an experienced Red Hat systems administrator to maintain and support multiple servers and applications used at DPS. This recruitment will be used to establish an 18-month eligibility list for current and future vacancies.
The Red Hat Administrator will be required to monitor and manage multiple virtual Red Hat servers running in a VMware environment; manage and monitor SAN technologies for external storage capacity; develop & maintain documentation reflecting the current operational environment; integrate system monitoring using multiple products; plan and implement firmware/management releases and security updates; ensure redundancy is functional for all critical components; confirm adequate file backup for all recovery scenarios; review system logs for errors or potential problems; monitor and review system alerts for software and hardware errors and take corrective action; interpret firewall logs for port and network flow communication.
The ideal candidate will have the ability to work on individual, as well as team-oriented tasks; prioritize competing priorities, be on-call and respond in a timely manner; be a quick learner; be able to adapt to quickly evolving technology and priority changes; and have a desire to work closely with other members of the IT team. The candidate must be able to work in a cross-matrix management organization.
Under general direction, is responsible for work of considerable difficulty in the design, installation, modification and/or maintenance of computer system software; and participates in the programming and testing of data processing communications systems. Performs related duties as assigned.
Must successfully complete the examination process:
Qualifications Appraisal Board (QAB) - Weighted 100%
This is a competitive classification.1. Develops, tests, installs, and maintains system software to provide a stable, effective and efficient application environment for client agencies (e.g. federal, state, county, and local).
2. Diagnoses, researches, and resolves hardware and software problems for systems to ensure the timely recovery of critical software and network components during critical outage situations.
3. Develops, modifies, and maintains configuration tables and start-up procedures to provide accurate and timely access, and effective and efficient use of applications program software for client agencies.
4. Responds to 24-hour calls for assistance providing emergency technical support to return programs and systems to operational mode during off-duty hours.
5. Designs and codes custom software programs to maintain and enhance on-line systems and networks for federal, state, county and local law enforcement agencies.
6. Provides assistance to customers and co-workers to resolve problems, ensure customer conformity to DPS technical standards, and provide technical solutions that will operate correctly within the DPS network.
7. Monitors specialty software to provide 24-hour a day, 7-day a week availability of on-line systems and networks for federal, state, county, and local criminal justice agencies.
8. Installs and maintains operating system software to provide a stable, reliable and available operating system for customers.
9. Designs, codes, tests, tunes, and maintains operating systems and subsystems to extend/enhance functions, ensure software runs efficiently and provides satisfactory response time to the client.
10. Develops, codes, tests, and maintains subsystem software and interfaces to ensure software products execute properly with the subsystem.
11. Defines users and groups to provide programmer and customer connectivity to systems.
12. Codes and maintains scripts to ensure that production applications are executed in a timely, efficient, and effective manner.
13. Creates and installs terminal definitions to provide mainframe access to users of the DPS supported applications.
14. Designs and develops external network interfaces to provide custom network connectivity for external agencies to access DPS computer systems and networks under supervisory direction.
15. Codes, maintains, and documents systems and applications programs to improve system response time, operator performance, and convenience of batch reporting.
16. Remains current on job-specific procedures through training courses, professional associations, and trade publications to apply appropriate methodologies.
17. Updates system databases to ensure message routing indicators, process queues and equipment inventory information is current, and to prevent unauthorized access to DPS proprietary and shared systems.
18. Writes, establishes, implements, and enforces standards, policies, and procedures to ensure efficient and effective use of hardware, software, and operating systems.
19. Recovers lost or corrupted data to restore a client's files.
20. Prepares written documents and reports (e.g. monthly and special reports, bulletins, analyses, etc.) to communicate information.
21. Accesses the internet to locate vendor sites and obtain software and/or fixes to resolve client problems.
22. Monitors computer storage space utilization for operating systems to ensure continuous availability, effective use of storage space, and adequate response time for clients.
23. Attends meetings or conferences to obtain and/or disseminate information regarding assigned work area issues and programs.Knowledge of:
1. on-line libraries of technical publications, their organization and accessibility for applicable computer systems.
3. the functions and requirements of data stores needed for various operating systems and their subsystems.
5. the terminology and principles of telecommunications operations.
6. the principles and practices of information technology (e.g. security systems and subsystems, backup procedures, recovery procedures, etc.).
2. written communications for both administrative and technical purposes.
4. the use of applications programming languages (e.g. Shell Scripting, PowerShell, etc.).
6. the proper use of operating system software subsystems (e.g. Linex, AIX, Windows, IBM WAS, IBM MQ, etc.).
8. installing, testing, and implementing commercial software products.
10. problem identification and resolution.
12. the use of system software operating system utilities.
Ability to:
1. read and interpret technical documents.
3. learn and utilize new technologies.
Progression to the next pay level/step requires an overall performance rating of at least "Standard" in the last 12 months.
FLSA Status: Exempt
The Red Hat Administrator will be required to monitor and manage multiple virtual Red Hat servers running in a VMware environment; manage and monitor SAN technologies for external storage capacity; develop & maintain documentation reflecting the current operational environment; integrate system monitoring using multiple products; plan and implement firmware/management releases and security updates; ensure redundancy is functional for all critical components; confirm adequate file backup for all recovery scenarios; review system logs for errors or potential problems; monitor and review system alerts for software and hardware errors and take corrective action; interpret firewall logs for port and network flow communication.
The ideal candidate will have the ability to work on individual, as well as team-oriented tasks; prioritize competing priorities, be on-call and respond in a timely manner; be a quick learner; be able to adapt to quickly evolving technology and priority changes; and have a desire to work closely with other members of the IT team. The candidate must be able to work in a cross-matrix management organization.
Under general direction, is responsible for work of considerable difficulty in the design, installation, modification and/or maintenance of computer system software; and participates in the programming and testing of data processing communications systems. Performs related duties as assigned.
Must successfully complete the examination process:
Qualifications Appraisal Board (QAB) - Weighted 100%
This is a competitive classification.1. Develops, tests, installs, and maintains system software to provide a stable, effective and efficient application environment for client agencies (e.g. federal, state, county, and local).
2. Diagnoses, researches, and resolves hardware and software problems for systems to ensure the timely recovery of critical software and network components during critical outage situations.
3. Develops, modifies, and maintains configuration tables and start-up procedures to provide accurate and timely access, and effective and efficient use of applications program software for client agencies.
4. Responds to 24-hour calls for assistance providing emergency technical support to return programs and systems to operational mode during off-duty hours.
5. Designs and codes custom software programs to maintain and enhance on-line systems and networks for federal, state, county and local law enforcement agencies.
6. Provides assistance to customers and co-workers to resolve problems, ensure customer conformity to DPS technical standards, and provide technical solutions that will operate correctly within the DPS network.
7. Monitors specialty software to provide 24-hour a day, 7-day a week availability of on-line systems and networks for federal, state, county, and local criminal justice agencies.
8. Installs and maintains operating system software to provide a stable, reliable and available operating system for customers.
9. Designs, codes, tests, tunes, and maintains operating systems and subsystems to extend/enhance functions, ensure software runs efficiently and provides satisfactory response time to the client.
10. Develops, codes, tests, and maintains subsystem software and interfaces to ensure software products execute properly with the subsystem.
11. Defines users and groups to provide programmer and customer connectivity to systems.
12. Codes and maintains scripts to ensure that production applications are executed in a timely, efficient, and effective manner.
13. Creates and installs terminal definitions to provide mainframe access to users of the DPS supported applications.
14. Designs and develops external network interfaces to provide custom network connectivity for external agencies to access DPS computer systems and networks under supervisory direction.
15. Codes, maintains, and documents systems and applications programs to improve system response time, operator performance, and convenience of batch reporting.
16. Remains current on job-specific procedures through training courses, professional associations, and trade publications to apply appropriate methodologies.
17. Updates system databases to ensure message routing indicators, process queues and equipment inventory information is current, and to prevent unauthorized access to DPS proprietary and shared systems.
18. Writes, establishes, implements, and enforces standards, policies, and procedures to ensure efficient and effective use of hardware, software, and operating systems.
19. Recovers lost or corrupted data to restore a client's files.
20. Prepares written documents and reports (e.g. monthly and special reports, bulletins, analyses, etc.) to communicate information.
21. Accesses the internet to locate vendor sites and obtain software and/or fixes to resolve client problems.
22. Monitors computer storage space utilization for operating systems to ensure continuous availability, effective use of storage space, and adequate response time for clients.
23. Attends meetings or conferences to obtain and/or disseminate information regarding assigned work area issues and programs.Knowledge of:
1. on-line libraries of technical publications, their organization and accessibility for applicable computer systems.
2. vendor support services (e.g. IBM, HP, etc.).
3. the functions and requirements of data stores needed for various operating systems and their subsystems.
4. the internal architecture and functioning of operating systems and their subsystems.
5. the terminology and principles of telecommunications operations.
6. the principles and practices of information technology (e.g. security systems and subsystems, backup procedures, recovery procedures, etc.).
Skill in:
1. the use of diagnostic hardware and programs (e.g. Orion, etc.).
2. written communications for both administrative and technical purposes.
3. developing and executing the installation and test plans for complex system software.
4. the use of applications programming languages (e.g. Shell Scripting, PowerShell, etc.).
5. developing and executing complex hardware and software testing plans.
6. the proper use of operating system software subsystems (e.g. Linex, AIX, Windows, IBM WAS, IBM MQ, etc.).
7. the use of computers and their peripherals (e.g. CPU, tape drives, printers, storage devices, etc.).
8. installing, testing, and implementing commercial software products.
9. the use of various operating system software (e.g. Linux, UNIX, Windows, etc.).
10. problem identification and resolution.
11. troubleshooting and diagnosing operating system software and application program failures.
12. the use of system software operating system utilities.
Ability to:
1. read and interpret technical documents.
2. research and evaluate complex information and draw conclusions.
3. learn and utilize new technologies.
4. prioritize workload and accomplish tasks with minimal supervision.
5. effectively communicate, both orally and in writing, on both technical and non-technical subjects with all levels of contacts.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Office setting.
Requires a Bachelor's Degree from an accredited college or university with a major in computer information systems or related field, and four (4) years of computer systems programming experience for a large (1,000 employee) organization; OR an equivalent combination of education and experience.5. effectively communicate, both orally and in writing, on both technical and non-technical subjects with all levels of contacts.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Office setting.
Progression to the next pay level/step requires an overall performance rating of at least "Standard" in the last 12 months.
FLSA Status: Exempt
Salary : $82,306 - $111,202
PT - Adjunct Faculty, Computer Information Systems (CIS)
azwestern -
Irving, TX
