Service Technician

Job Title: Service Technician

Department/Division: Service

Company Summary

Arizona Fireplaces was founded in 1980 and remains privately owned and proudly based in Phoenix, Arizona. We grew from its founding entity ‘Arizona Fasteners Corp’ which began by serving the hardware needs of the local home building community. Today, we are a recognized industry leader and national distributor, supplying and distributing an innovative range of products with life and style in mind. We are honored to serve our community and offer our customers the finest availability of major name brand fireplaces and hearth accessories.

Scope of Position

We are looking for an experienced Service Technician to join our team at Arizona Fireplaces. We need an ambitious and hardworking individual who can pay careful attention on the job, follow instructions, and double-check his or her work before completing a task. We have a fun work environment and we are looking to add an employee who is searching for a career, not just a job. We offer a competitive salary, medical, dental and vision benefits as well as a 401(k).

Essential Duties and Responsibilities

· Use diagnostic tools to diagnose and repair fireplace components to resolve operating issues according to manufacturer’s specifications (including but not limited to ignition systems, gas pressures, venting, mechanical and house pressure).

· Initiate fireplace start ups and perform homeowner orientations.

· Maintain effective communication with internal and external customers to ensure services are completed and meet quality standards.

· Servicing of Fireplaces, Fire Features, and Grills.

· Follow all company safety standards and procedures

· Knowledge of basic hand tools and power tools.

· Knowledge of volt meter usage

· Knowledge of monometer usage (we are willing to train)

· Gas plumbing and AZ service experience a plus

Expectations and Experience

· Highschool diploma or equivalent required

· Must have experience working with hand and power tools, be mechanically inclined, and possess excellent customer service skills. Experience in construction, HVAC or similar industry a plus.

· Ability to life 50 pounds

· Coachable, reliable, attention to detail, and be a team player

· Comfortable working on a ladder and a roof

· Must have a valid driver’s license and meet our driving standards

What’s in it for you?

· Competitive compensation and opportunities for growth

· Medical, Dental, Vision insurance

· 401K matching

· Paid Time Off

· Paid Holidays

EEO Statement

Arizona Fireplaces provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.