What are the responsibilities and job description for the EMT / Security Officer position at Arizona Grand Resort & Spa?
Summary of Position :
The Security Officer must perform protective and enforcement functions in a courteous and restrained manner to maintain a safe and secure environment. These functions include emergencies, undesired conduct, disturbances and threats to life and property.
Essential Functions :
- Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
- Communicate using pager and two way radio
- Maintain order in the hotel focusing on the welfare of the guests and associates.
- Respond quickly to emergency conditions such as fire, safety hazards, and threats to life and / or property.
- Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property.
- Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
- Observe the CCTV monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
- Memorize and monitor life safety systems installed on property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
- Check employee packages as they exit to ensure no food or property is being removed.
- Screen persons entering entrances for purpose and authorization.
- Receive record and store lost and found items. Research and respond to inquiries from guests concerning status of items, mailing out claimed items to their owner.
- Provide accurate information to inquirers for directions, hours of operation, etc.
- Escort guests and employees as required to parking lots.
- Assist guests with door lock problems using moderately complex hand-held electronic apparatus.
- Other tasks as assigned by the Director of Security, the Security Supervisor(s) and / or the General Manager.
Qualifications :
Education : High School Diploma or GED
Experience : Prior law enforcement, security experience or military experience preferred. Must be at least 19 years of age.
Certificates or Licenses : Valid Driver’s License with a clean motor vehicle record. National EMT certification preferred.
Knowledge, Skills, and Abilities :
Personal Characteristics :