Training Coordinator

Job Title: Training Coordinator

Location: Remote (Open to Arkansas Residents)

Department: Program Operations

Reports To: Director of Program Operations

FLSA Status: Non-exempt

Our Story

Arkansas Provider Coalition (APC) provides Care Coordination for Summit Community Care, helping individuals with developmental disabilities and/or behavioral health diagnoses maintain their health and independence. Working with Arkansas Medicaid, APC ensures patient-centered care through service referrals, follow-ups, and navigation. The care process includes assessment, care planning, medication management, service coordination, and monitoring adherence to ensure timely access to quality, cost-effective care.

Founded in 2017, APC is known for high-quality, individualized care across Arkansas. Core values include person-centered services, protection from harm, and the right to non-discrimination, dignity, and respect.

Our Mission

Our mission at Arkansas Provider Coalition is to provide Care Coordination that ensures the highest quality services are provided to APC members and that services are coordinated and appropriately delivered by specialized service providers. APC is committed to ensuring there is continuity of care across all services provided to the members of Summit Community Care. APC connects its members to community services and supports that enable them to participate in the life of their communities through care coordination, advocacy, and responsiveness. APC and each of its employees value each member served and are committed to addressing each member’s needs in the most respectful and effective manner possible.

Position Summary

The Training Coordinator at Arkansas Provider Coalition (APC) is responsible for developing, implementing, and evaluating training programs to enhance employee skills and organizational performance. This role involves designing and delivering diverse training formats, conducting needs assessments, and performing coaching and consulting. The Training Coordinator also develops training materials, conducts research, and prepares reports, promoting continuous learning and compliance with regulatory standards. Additionally, the role requires maintaining confidentiality, using various software tools, and traveling for training-related activities, while supporting multiple departments within the organization.

Key Responsibilities

• Design, develop, implement, and evaluate new hire orientation (NEO) and other various corporate training programs.
• Instruct and support the Leadership Academy program to develop future leaders.
• Present training using various instructional techniques and formats, both in-person and virtually.
• Lead focus groups and collaborate with leadership to achieve essential outcomes.
• Perform employee coaching, consulting, analysis, and evaluations.
• Assess training effectiveness and review content to meet learners’ needs.
• Organize and create comprehensive training materials and reports.
• Maintain compliance with relevant regulations and ensure data confidentiality.
• Maintain a home office with reliable internet and secure company assets.

Qualifications

• Education: Minimum completion of 2 years of college-level coursework in business administration or a related field.

• Experience: Minimum 2 years of training experience. 3-5 years of corporate training experience, instructional design, or similar role preferred within managed care and/or Arkansas PASSE. Experience with Learning Management Systems (LMS) preferred.

• Skills: Strong communication skills in presenting both orally and in writing to individuals from diverse backgrounds and with different learning styles.

Benefits

• Medical, dental, and vision insurance

• Flexible Spending Account (FSA) and Dependent Care FSA

• Company-paid life and AD&D insurance

• Voluntary life and AD&D insurance for yourself, spouse, and dependents

• Short-term disability

• Company-paid long-term disability

• Accident insurance, critical illness insurance, and cancer insurance

• Pet insurance

• Excellent student loan repayment benefit

• 12 paid holidays including one floating holiday

• Paid Time Off (PTO)

• 401(k) with company match

• Comprehensive Employee Assistance Program

Hiring Hourly Range: $20.63 – $23.53 hourly. The final offer will be determined based on the candidate's level of education, relevant experience, and overall fit for the role. 

Join us at Arkansas Provider Coalition and be a part of a team dedicated to providing the highest quality of care and achieving the highest satisfaction of our members. Apply today to make a meaningful impact in the lives of your community!

Salary : $21 - $24