What are the responsibilities and job description for the Administration Specialist position at ARL Network?
Administration Specialist:
This role is designed for a person to handle the administrative work in the back office of ARL Network. This person needs to be flexible and organized. Their main goal will be to keep the systems and processes up to date so that the departments that they interact with can run efficiently. Timeliness and accuracy of data entry is of the utmost importance.
ARL Network Responsibilities:
- New Agent Setups in TM3
- Commission Changes for Agents (except sales agents tied to customers) in TM3
- Manual Overrides or Bonuses
- Both setting up notifications and storing manual sheets
- End of month agent deductions
- Loans & promissory notes
- Scanning and storing documents, entering on the Monday board, setting up the deductions in TM3 and reconciling in Monday weekly
- Vendor Setups (Corporate Vendors, not Carriers)
- Work with Finance team to setup and maintain
- ACH Setups and Penny Tests for all vendors
- Work with AR team to create the weekly aging report
- Process all chargebacks and turn into payments if requested
- AR writeoffs
- Special Code Setups
- These are for deductions that need entered for accounting to payout. Some need setup to reconcile on payables
- US1 Reports
- Open Payables, legal fees – Uncollected -1099 – Open Checks over 60 days
- Assisting with audits when US1 goes through an audit
- Entering Manual deductions
- Processing escrow interest refunds quarterly once US1 has the information updated
- Terminal and Customer Calendar List
- Christmas & Birthday gift orders
- Create payables for the teams as needed for special runs
- Attend weekly Level 10 meetings as assigned
Experience:
- Bachelor’s degree
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.