What are the responsibilities and job description for the Patient Access Rep position at Arlington Orthopedics Associates?
Description
*Physical Therapy Department*
JOB SUMMARY: Responsible for assisting patients, staff, and providers with the check-in and check-out process. When necessary, responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic.
Why Choose Us? #AOA
- Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
- Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
- Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication.
- Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.
Benefits:
- Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
- Dental & Vision Insurance
- 401(k) with Annual Employer Contributions
- Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
- Employee Assistance Program (EAP): Employer-paid support for life’s challenges
- Generous Paid Time Off:
- Up to 2 weeks of PTO starting out. (Increases with tenure)
- 7 paid holidays 2 floating holidays
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:
- Greets patients and visitors in a prompt, courteous and helpful manner.
- Checks patients in and out, verifying current information and obtaining up-dated information and paperwork when necessary.
- Scans patient insurance cards and documentation into the EMR system.
- Collects the required payment, issues an appropriate receipt, and applies copay or co-insurance payments received to the patient’s account.
- Balances the charges and fees incurred in the office and prepares the deposit daily.
- Schedules any follow-up appointments.
- Helps in answering the back line, screens calls, takes messages, and effectively shares information with patients, their families, and referring physician’s offices.
- Interacts with clinical staff in order to coordinate patient care and work flow of the clinic.
- Maintains work area and reception area in a neat and orderly manner at all times.
- Prints and distributes faxes and mail.
Requirements
- High School diploma/GED or equivalent experience.
- 1-2 years of Medical Receptionist Experience.
- 1-2 years of experience with insurance verification .
Salary : $100