Medical Office Assistant - Neurology

Brief Description

Join Our Team at Arnot Health!

Are you an organized and compassionate professional looking to make a meaningful impact in healthcare? Arnot Health is seeking a dedicated Medical Office Assistant to join our Neurology team. This position plays a vital role in providing essential administrative and patient care support, ensuring a seamless experience for our patients and providers.

Your Schedule

• Monday through Friday
• Day Shift
• 40 hours per week
  
  

What You’ll Do

As a Medical Office Assistant, you will be responsible for a variety of medical office support services, including:

• Front Desk & Patient Check-In: Prepare daily schedules, answer phone calls, update patient demographics, and distribute mail.
• Patient Check-Out & Scheduling: Make follow-up appointments, prepare test orders, obtain prior authorizations, and provide patient instructions.
• Billing & Documentation: Verify demographic and insurance information, track encounters, and assist with billing processes.
• Patient Support: Take vitals, perform phlebotomy (if qualified), assist with minor procedures, and prepare surgical instruments for sterilization.
• Care Team Participation: Work closely with the care team to support patient education, medication management, and preventative care coordination.
• Medical Record Maintenance: Transcribe notes, scan and file documents, and process medical record requests according to protocol.
• Office & Safety Compliance: Maintain professional behavior, ensure OSHA compliance, and participate in training programs to support patient-centered care.
  
  

What We’re Looking For

We are seeking a motivated and detail-oriented professional who thrives in a dynamic medical office setting. The ideal candidate will have:

• Education: High school diploma required; completion of a Medical Assistant training program preferred.
• Experience: Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.
• Certification: Basic Life Support (BLS) certification required within 90 days of hire.
• Skills: Strong multitasking ability, excellent communication, and a patient-focused approach to care.
  
  

Physical Demands

This role involves light physical effort typical of an office-based medical setting. Candidates should be comfortable assisting with patient care tasks and handling medical documentation.

Summary

About Us:

Arnot Health offers patient-centered, comprehensive health services to the Southern Tier of New York. Campuses include Arnot Ogden Medical Center and St. Joseph's Hospital in Elmira; Ira Davenport Memorial Hospital in Bath, NY; and over 40 medical offices in the Southern Tier. Arnot Health is currently affiliated with more than 300 physicians from 50 specialties.

Arnot Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.

Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Arnot Health, you will work in a collaborative environment that values excellence, integrity, compassion, and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.

We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.

Learn more at www.arnothealth.org.