What are the responsibilities and job description for the Outpatient Administrative Assistant - Elmira Obstetrics position at Arnot Health?
MAIN FUNCTION:
Performs a variety of medical office support services for Outpatient Services. Primarily responsible for routine office functions, patient intake and registration, preparation of billing forms, scheduling and pre-authorizations. Reports to Practice Manager.
DUTIES AND RESPONSIBILITIES:
**1. Check-in Position / Billing:
- Prepares daily schedule & distributes.
- Answers incoming calls courteously and efficiently-routes all medically related calls to appropriate care provider for further action.
- Screens new patients to ascertain what provider it would be appropriate for them to see.
- Prepares charts for appointment.
- Obtains & updates all patient demographic information timely and accurately.
- Collects patient co-pays at time of visit.
- Maintains accurate accounting of daily cash /receipts and sends timely to billing department.
- Prepares billing superbills and tracks daily encounters.
- Sorts distributes mail according to office protocol.
- Sends out medical release forms and medical history questionnaire to new patients
**2. Check-out Position:
- Makes all necessary appointments per provider instructions.
- Prepares orders for any testing, obtains any needed prior authorizations.
- Gives patient any needed instructions as directed by clinical staff or provider.
**3. Patient Support:
- May be asked by provider(s) to schedule follow-up visit, consultations, referrals and forward any material needed for appointment.
- Is responsible to scan into medical record any incoming documentation and forward to appropriate clinical staff in timely fashion according to protocol.
- May be asked to obtain prior authorization and have method to track results in a timely fashion.
**4. Medical Documentation:
- Transcribes notes (when applicable) and updates medical records.
- Files/scans results according to protocol.
- Other:
- Assists Administrator, provider(s), nurse(s) and other staff with other practice related functions.
- Maintains professional behavior and appearance.
- Functions with awareness for safety of patients, co-workers and self (i.e. OSHA compliance).
- Completes annual Merit Fair.
EDUCATION:
High school graduate or equivalent with concentration in secretarial sciences preferred.
EXPERIENCE:
Minimum three years experience as a Medical Office Assistant preferred. Experience with coding helpful.
CARDIOPULMONARY RESUSCITATION (CPR) REQUIREMENTS:
No CPR required.
PHYSICAL DEMANDS:
- Frequently lifts up to 10 lbs, occasionally lifts up to 20 lbs.
- This position requires frequent standing and walking.
- Reaching and stooping.
- Routine office job. Requires light physical effort.
EXPOSURE:
Category III. Tasks that involve no exposure to blood, body fluids, or tissues.
** ADA Essential Job Functions
Salary : $29,900 - $37,900
