What are the responsibilities and job description for the Student Accounts Advisor position at Arnot Health?
Brief Description
We are seeking a detail-oriented and service-driven Student Accounts Advisor to support our School of Nursing and School of Radiology. In this role, you'll be an essential part of our education team—ensuring students and families receive excellent support regarding billing, collections, and account management.
Your Schedule
Summary
About Us:
Arnot Health offers patient-centered, comprehensive health services to the Southern Tier of New York. Campuses include Arnot Ogden Medical Center and St. Joseph's Hospital in Elmira; Ira Davenport Memorial Hospital in Bath, NY; and over 40 medical offices in the Southern Tier. Arnot Health is currently affiliated with more than 300 physicians from 50 specialties.
Arnot Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.
Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Arnot Health, you will work in a collaborative environment that values excellence, integrity, compassion, and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.
We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.
Learn more at www.arnothealth.org.
We are seeking a detail-oriented and service-driven Student Accounts Advisor to support our School of Nursing and School of Radiology. In this role, you'll be an essential part of our education team—ensuring students and families receive excellent support regarding billing, collections, and account management.
Your Schedule
- Part-Time, Day Shift
- Monday through Friday
- No weekends or holidays
- Provide high-quality customer service to students and families regarding student accounts, payments, billing issues, and refund requests
- Prepare and distribute timely and accurate billing statements in compliance with federal, state, and VA regulations
- Support financial aid and registrar functions by updating and maintaining accurate student account records
- Attend orientations to inform students about account procedures and expectations
- Ensure accurate posting of charges such as tuition, housing, meal plans, and insurance
- Perform reconciliations, process refund vouchers, and assist with tax reporting (e.g., 1098T, 1098E, 1042)
- Collaborate with various departments to streamline processes and improve account management
- Participate in financial year-end close activities and audits
- Engage in ongoing professional development and required training
- High school diploma or equivalent required
- Prior experience with accounts receivable, student billing, or financial services preferred
- Proficiency in Microsoft Office (Excel, Word, Adobe PDF) required
- Experience with Workday and QuickBooks a plus
- Strong attention to detail, communication, and customer service skills
- Ability to work independently and collaboratively in a team setting
- Commitment to providing a positive, student-centered experience
Summary
About Us:
Arnot Health offers patient-centered, comprehensive health services to the Southern Tier of New York. Campuses include Arnot Ogden Medical Center and St. Joseph's Hospital in Elmira; Ira Davenport Memorial Hospital in Bath, NY; and over 40 medical offices in the Southern Tier. Arnot Health is currently affiliated with more than 300 physicians from 50 specialties.
Arnot Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.
Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Arnot Health, you will work in a collaborative environment that values excellence, integrity, compassion, and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.
We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.
Learn more at www.arnothealth.org.
