What are the responsibilities and job description for the CSR/Dispatcher position at Around The Clock Plumbing?
**Job Overview:**
We are seeking a skilled Dispatcher to join our team. The Dispatcher will be responsible for coordinating and scheduling technicians to plumbing and drain services efficiently.
**Responsibilities:**
- Analyze incoming orders and determine appropriate routing
- Communicate effectively with drivers, customers, and team members
- Utilize Oracle Transportation Management system for dispatching tasks
- Manage fleet operations and monitor driver performance
- Utilize GIS tools for route optimization
- Coordinate shipping and receiving activities
- Operate phone systems to coordinate deliveries and pickups
**Skills:**
- Proficient in phone etiquette to handle customer inquiries professionally
- Ability to analyze transportation data and make informed decisions
- Strong communication skills to interact with drivers and team members effectively
- Experience with Oracle Transportation Management software is a plus
- Knowledge of fleet management principles
- Familiarity with GIS tools for mapping and route planning
- Understanding of shipping, receiving, and freight processes
- Proficiency in AS400 system for logistics management
This position offers a competitive salary and the opportunity to work in a dynamic environment. If you have the required skills and are looking to excel in the transportation industry, we encourage you to apply.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotating weekends
Experience:
- Dispatching: 1 year (Required)
Ability to Commute:
- Huntsville, AL 35816 (Required)
Ability to Relocate:
- Huntsville, AL 35816: Relocate with an employer provided relocation package (Preferred)
Work Location: In person
Salary : $16 - $20