What are the responsibilities and job description for the Second Shift Dispatcher position at ARROW WRECKER SERVICE?
Job description
Company Information:
Arrow Wrecker Service is a growing and dynamic towing and recovery company located in Wichita, Kansas. We serve both local and national clients with a variety of towing and recovery services.
Job Description:
Arrow Wrecker Service is hiring a second shift flex dispatching position. We service the entire Wichita and surrounding area. We are staffed 24/7. As a dispatcher you are the first person to represent the company and set the customer's expectation. We are in the business of helping people and are looking for people that like to help others too. We provide services for insurance companies, body shops, repair shops, auto dealers, law enforcement, and the general public. We are looking for a responsible individual to receive incoming requests for vehicle towing and recovery, moving commercial machinery, and to service law enforcement agencies and local businesses. You will assign and dispatch calls to tow truck drivers. Good customer service, great communication, and organizational skills are essential, as well as the ability to multitask.
Job Duties:
Hours: Second Shift Flex
- Dispatches and tracks drivers
- Balances workloads
- Assigns correct vehicle and driver to the needs of the call
- Data entry
- Process paperwork
- Receive payments
- Release vehicles
Job Qualifications/Requirements:
- Must be able to multi-task
- Excellent attendance record and reliable transportation
- Ability to talk to both drivers and customers in a calm, professional manner
- Must have the ability to work independently and maintain productivity
- Problem-solving skills
- Must have a good geographic knowledge of our coverage areas
- Must have computer skills: Internet, Email communication, Mapping and GPS Tracker software, and DOT Compliance knowledge a plus.
- All offers of employment are contingent upon the successful conclusion of a background check and drug screen
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.
Please submit your resume along with any relevant certifications or training.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Every weekend
- Rotating weekends
Experience:
- Customer Service/Dispatch: 2 years (Required)
Work Location: In person
Salary : $14 - $15