What are the responsibilities and job description for the Artist Services Associate position at ARTIS-NAPLES, INC?
General Summary
The Artist Services Associate will provide administrative and operational support for the Artist Services Manager and the entire Artistic Operations team. The Artist Services Associate will support contract administration and guest artist services primarily for Education, Lifelong Learning and Youth Ensembles while assisting with Naples Philharmonic Classical and Pops programs, Presentations, Broadway and Partnerships activities.
Supervises
N/A
Essential Duties and Responsibilities (other duties may be assigned)
- Coordinate and assist with artist contracting to full execution, including drafting agreements, primarily for Education and Lifelong Learning Lecturers and Youth Ensemble performances.
- Assist Artist Services Manager with advancing all artist services for these activities such as payment, hotel, transportation, and scheduling.
- Prepare detailed itineraries and welcome packets.
- Support Artist Services Manager with timely communication as liaison between Artis—Naples departments and agents, guest artists, conductors, and lecturers about technical, marketing and rider requirements.
- Assist in service coverage as assigned, including backstage operations and occasionally acting as driver or runner for artists.
- Assist with meet and greets, guest lists and receptions in coordination with the Artist Services Manager. Assist with the preparation of guest artist or conductor visa applications and processing. Submit quarterly licensing reports for ASCAP, BMI, and SESAC for non-orchestra performances.
- Assist Artist Services Manager with annual artistic budgets and reforecasts.
- Assist with Naples Philharmonic and Youth Ensembles auditions.
- Provide support for the Artis—Naples staff use of ArtsVision including tracking contracts, building the season schedule, booking rooms and creating events.
- Observe safety requirements. Report safety issues and items requiring work orders to Supervisor or Safety & Security.
- Work effectively with all Artis—Naples team members.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
- Bachelor’s Degree or equivalent education, preferably in music or the performing arts.
- Strong interpersonal skills, especially with departmental team members and artists.
- Detail oriented and flexible.
- High energy, sense of humor and grace under pressure.
- Familiarity with ArtsVision and Tessitura a plus, but not required.
- Knowledge of and/or interest in music and performing arts preferred.
- Frequent nights and weekend work is required.
- Valid Driver’s License required
Competencies
To perform the job successfully, an individual should possess and demonstrate the following competencies:
Analytical – is able to analyze and interpret data and prepare reports, statements and/or projections.
Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in-group problem solving situations; uses reason even when dealing with emotional topics.
Technical Skills – knowledge of computerized information systems used in financial and accounting applications and office systems.
Oral Communication – speaks clearly, confidently and persuasively in positive or negative situations; listens and gets clarification; participates constructively and thoughtfully in meetings.
Written Communication – writes clearly and informatively; presents information effectively.
Teamwork – contributes to building a positive team spirit; puts success of team above own interests; builds morale and group commitments to goals and objectives; supports other’s efforts to succeed; fosters a cooperative work environment.
Quality Management – improves and promotes quality; demonstrates accuracy and thoroughness.
Diversity – shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
Ethics – treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values.
Organizational Core Values
Collaborative – work internally and externally to accomplish something together that we may not be able to accomplish separately in order to realize shared goals.
Transparency – behave and communicate in a manner that exudes openness and sheer honesty.
Excellence – a standard of performance that surpasses ordinary standards.
Accountability – the acceptance and assumption of responsibility for actions, decisions and results.
Patron-first– place the patron at the center of our efforts.
Integrity – a commitment to the highest standards, values and principles through every action and decision.
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