What are the responsibilities and job description for the Sales Development Representative position at Asana?
Are you intellectually curious, willing to learn, and enticed by a fast-paced, hyper-growth company? At Asana, we’re passionate about our people: we provide mentorship, career-development, and we promote from within. As a Sales Development Representative, your role is to lay the foundation for our Sales team by engaging with existing Asana users, as well as new contacts associated with high value accounts. Using outreach emails, phone calls, and social media, you will connect with these targeted contacts using the best possible messaging. You will be an Asana brand ambassador, acting as the foundational entry-point for our customers, guiding them through their initial interactions with our sales teams. As an SDR, you’re on the promotional fast-track within the Asana sales organization. This is a great opportunity to learn the fundamentals of sales and work with a product-centric team that is perfecting a newer (and more profitable) technology sales engine.
What You’ll Achieve
- Provide a great customer experience for Asana’s prospective customers
- Collaborate alongside Account Executives to qualify customers, build pipeline, and drive deals
- Maintain active engagement with prospects using creative follow-up communication
- Efficiently manage a high volume of inbound and outbound communications
- Conduct qualification meetings with new customers
- Accurately enter, update, and maintain daily activity and prospect information in Salesforce
- Analyze sales data and recommend new outreach strategies
- Provide suggestions to the SDR team lead to improve external communication and internal processes
- Meet & exceed monthly and quarterly targets
About You
- Interest in growing into a career in Software Sales (SaaS) or other business functions
- Passion for technology and an ability to speak knowledgeably about the industry
- Excellent writing skills with attention to grammar and tone
- Clear communication, a deep sense of empathy, and a commitment to integrity
- An analytical thinker who can see trends across vast amounts of data
- A self starter who can diagnose inefficiencies and optimize processes to maximize results
- A commitment to learning, being adaptable, and having a great attitude
- Coachable and open to feedback
Nice-to-haves
- 1 years of SaaS sales experience, SDR/BDR experience preferred
- Previous startup experience
- Salesforce experience
#LI-CH1
#LI-EW1