Front Desk Associate

Ashe Society’s Front Desk Associate will be responsible for general receptionist duties including handling calls, office communications and assisting vendors and visitors. They will be responsible for delivering exceptional customer service and great overall experience.

Roles & Responsibilities

• Greets visitors as they enter and leave the store
• Checking validity of government issued identification, MMID card and medical
• Registers new customers into the company's point of sale system
• Communicate with customers with a positive attitude
• Providing cannabis education to customers when needed
• Answering and directing incoming calls
• Assist with curbside pick-up order transactions
• Keeping up with store procedures and rules
• Maintains the appearance of the store floor, including merchandising, restocking inventory and cleaning
• Communicate with inventory of any product discrepancies or restock needs
• Performs light administrative duties
• Builds professional relationships with customers, vendors, and employees
• Keeps receptionist and work areas clean, organized and presentable in a brand- appropriate manner
• Process customer payments of merchandise and accessory purchases

Qualifications

• Must be at least 21 years of age
• Valid identification to work in the US
• 1-2 years’ experience in related or similar industry
• Proficiency in technology software, desktop electronics, MS Office
• Possess strong interpersonal and communication skills
• Strong customer service skills
• Proficient at multi- tasking in a fast-paced environment
• Positive team player who works well with others
• Reliable transportation
• Knowledgeable and passionate about the Cannabis Industry (preferred)

Compensation & Benefits Package

• Base salary
• Medical
• Dental/Vision
• Paid Time Off (sick/vacation)
• Employee Discounts
• Vendor products and deals
• Day of Birthday Day off
• Welcome Gift Bag

Physical Demands & Work Environment

• Flexibility/availability to work weekends & nights
• Prolonged periods of standing and sitting at a desk working on a computer
• Able to lift and/or move up to 25 pounds
• Frequently required to reach with hands and arms
• Required to stand, bend, lift and engage in repetitive motion
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Noise level in this work environment is moderate to high

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Santa Ana, CA 92704: Relocate before starting work (Required)

Work Location: In person

Salary : $16