What are the responsibilities and job description for the Regional Manager position at Ashfield Healthcare, LLC?
Ashfield Engage has a long-standing partnership with a leading Biotechnology company. The Regional Manager manages a designated team of field-based Clinical Educators (CEs). This is your opportunity to join Ashfield Engage and represent a top biotechnology company! What’s in it for you? Competitive compensation Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, employee discounts/promotions Generous performance-driven Incentive Compensation package Competitive environment with company wide recognition, contests and coveted awards Exceptional company culture Recognized as a Top Workplace USA 2021 Recognized as a Great Place to Work in 2022 What will you be doing? Demonstrate sound decision making and judgment in all operational, Compliance and Human Resources responsibilities. Support the team leadership in the operational execution of all program requirements as contractually required Take ownership and manage the day-to-day operations of the assigned CE team as key point person. Ensure that all Project Key Performance Indictors (KPIs) are successfully being met/exceeded for their direct reports. Provide an ongoing assessment, to their line manager, of the assigned territory's outputs/needs utilizing available quantitative and qualitative evidence . Demonstrate a full working knowledge of program specific technologies e.g., Customer Relationship Manager (CRM) system, reporting dashboards, and any other as applicable to the program. Support the program leadership or designee with the creation and maintenance of client/Ashfield requested reports. Prepare and confirm accuracy of all regionally generated reports, spreadsheets, and correspondence prior to distribution. May be required/requested to provide operational cover to the program Client Account Director/Manager during planned and/or unplanned absences, as directed by Patient Solutions Senior Leadership. Provide clear and effective communication to the assigned direct reports including but not limited to ongoing client/program/Ashfield Initiatives, Requirements , Changes/Enhancements, As requested by the Client Account Director, Field, Client Account Manager, Field and or Senior Ashfield leadership Conduct and document regular field visits with Clinical Educators including the completion of Field Coaching Reports (FCR) per Ashfield/Client requirements Provide on-going coaching/performance management to direct reports Verify and validate project roster for any changes due to launch, realignment, transfers, up/downsizing, or any other operational changes Ensure direct reports have all appropriate equipment and technology to perform their role Participate, as requested, in client and/or Ashfield meetings to update progress and suggest positive solutions to specific issues and/or opportunities What do you need for this position? Bachelor’s Degree or equivalent work-related experience (BSN Preferred), Active RN required 2-3 years in field leadership/supervisory management experience Advanced communication skills Experience in identifying, hiring, training and developing talent Experience in Clinical Education and patient teaching environment Patient/provider product use, administration and/or injection training experience a plus Experience in a specified disease state/specialty preferred Must reside within 60 minutes of a major airport throughout the duration of the contract Valid Driver’s License Proficiency in Excel, Word, Outlook Ability to travel up to 75% within assigned region About Ashfield Engage Ashfield Engage, part of Inizio, is a global leader in commercialization services for the healthcare industry. We partner with our clients across Commercial, Patient Solutions, Medical Affairs, Market Access, and Event Experiences to build creative, scalable and tailored health solutions that are executed flawlessly, to deliver positive outcomes for patients. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. To learn more about Ashfield Engage, visit us at: https://ashfieldengage.com/ Ashfield Engage is proud to be an equal opportunity employer. Individuals seeking employment at Ashfield are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Ashfield will consider for employment qualified applicants with arrest and conviction records. Ashfield Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered. Ashfield Engage is a commercialization and strategic engagement partner for the healthcare industry. We deliver solutions to meet the needs of patients, care partners, healthcare providers and payers to improve the treatment experience and outcomes.