What are the responsibilities and job description for the External Sales Engineer position at Ashtead Technology?
We have an exciting opportunity for an External Sales Engineer to join our team based in Houma, Louisiana.
In this role you will be providing superior customer service to new and existing clients, driving sales and business development activities and asserting and winning revenue opportunities!
What you'll be doing
Strategy
- Working with the senior leadership team to identify and implement revenue growth strategies in current geographical and service markets
- Developing cross selling strategies and opportunities that broaden the use of the Group’s products and services
Increase revenue through deep client relationships
- Adopting a hands-on approach to client development with a focus on identifying opportunities to create and win profitable business
- Identifying, developing, and maintaining robust and effective business relationships with client key decision makers
- Proactively managing and strengthening client relationships by being their problem solving “go to” person
- Continually following up with clients through opportunity cycle, assisting where required and ensuring quality service delivery to secure repeat business
- Leading all sales support activities to meet customer needs. Be the focal point on all technical sales activities.
- Providing accurate forecasting of opportunities and regular updates on opportunity status. Engage in customer-facing activities.
Market intelligence
- Monitoring the market, customers, suppliers, and competitors and ensure market intelligence is captured and used effectively in the business decision making process
Business information & reporting
- Preparing and delivering client account strategies and maintaining market tracking database information
- Maintaining the CRM system including opportunity pipeline
- Managing and reporting client activity and chase plans
- Contributing to periodic financial budget and forecasting exercises
Teamwork
- Working closely with colleagues to identify and deliver solutions to strategic, technical, service delivery, contractual and/or commercial challenges impacting client account performance
- Liaising and assisting colleagues in other service lines and locations across the Ashtead Technology group in line with their “One Team” approach
What experience you'll bring
- You have thorough technical knowledge of the subsea industry and the group’s product and service lines; survey experience highly preferred
- Strong experience of project execution, sales support and/or business development
- The propensity to develop strong client relationships and manage the sales cycle and ongoing client relationship management
- Ability to present products and services to wide range of people with varying levels of technical knowledge
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Well organised and decisive with excellent communication skills, capable of successfully operating in a technically challenging, customer focused, service orientated environment
- A clear commercial instinct and a solid understanding of value levers in contracting
- An open, honest, friendly, and enthusiastic style that enables them to positively influence multiple stakeholders both internally and externally
Who we are:
Established in 1985, Ashtead Technology is the leading provider of equipment rental solutions, advanced underwater technologies, and support services to the global energy sector. With over 38 years of proven track record, we offer unrivalled technical know-how, experience, and in-house engineering capability. Recognised as one of the largest independent rental fleets in the industry with over 520 staff globally and over 19,000 assets, we continue to invest in equipment to ensure that we provide the broadest and most technologically advanced equipment available to support our customers globally.
What we’ll offer:
- A dynamic & collaborative team environment where your contributions are valued, and your ideas welcomed
- The opportunity to make meaningful impact by empowering employees with the knowledge and skills they need to excel in their roles and drive business success
- Guidance & support from the experienced leaders you work with who are committed to your success and professional development
- A positive and inclusive company culture that fosters collaboration, creativity, and mutual respect among team members