What are the responsibilities and job description for the Customer Support, Collection Specialist, Teller, Call Center Representative, Title Representative position at ASK Consulting?
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Customer Support, Collection Specialist, Teller, Call Center Representative, Title Representative
Location: Columbus, OH, 43219 (Onsite)
Duration: 12 Months Contract (Possible extension)
Pay Range: $19 to $19.17/hr. on W2
Job Description:
Responsibilities include:
- Provide world class customer service to field facing counterparts in all interactions
- Ability to handle a high volume of requests in a fast paced environment.
- Be self-motivated and able to work in a strong team and high activity environment
- Troubleshoot live mutual fund order entry and trade adjustment inquires
- Able to assist the field with mutual fund journal requests
- The ability to deliver and review 529 plans offered
- Apply firm policies and procedures on 529 account opening and maintenance
- Ability to provide paperwork documentation needed for new account opening, change of broker-dealer, and rollover requests
Qualifications:
- Financial experience required; mutual fund experience preferred not required.
- Inbound call experience required
- Excellent interpersonal and client service skills
- Effective written and verbal communication skills
- Strong attention to detail and excellent judgement
- Organizational skills, attention to detail and excellent follow up skills
- Ability to research and resolve problems and service inquiries and escalate when appropriate
- Strong computer skills including Microsoft Suite
- Be self-motivated and able to work in a strong team and high activity environment
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Salary : $19 - $19
