What are the responsibilities and job description for the Banquet Server position at ASM Global and Careers?
POSITION: Banquet Server
DEPARTMENT: Food & Beverage
REPORTS TO: Food & Beverage Manager and/or Banquet Captain
FLSA STATUS: Part-time hourly, Non-Exempt
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350 iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
This is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.
Essential Duties and Responsibilities
- Reports for work in proper uniform according to the scheduled time.
- Follows instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.
- Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
- Assists with preparing garnishes, beverages, condiments, and breads.
- Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
- Assists with preparation and set-up of event room when necessary.
- Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.
- Attends pre-function meeting for briefing of event details.
- Provides friendly and courteous customer service at all times.
- Remains at assigned station and perform duties as assigned according to each event.
- Reports any customer concerns and/or complaints to Banquet Captain.
- Breaks down tables and banquet equipment after each event.
- Cleans and returns serving pieces to proper storage area.
- Adheres to strict grooming standards and policies of company.
- Follows service standards, procedures and guidelines.
- Performs other duties as assigned and deemed necessary.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Minimum of six (6) months’ work experience in service-oriented environment
Skills and Abilities
- Knowledge of catering services and terminology
- Strong guest service skills
- Ability to get along well with others
- Ability to receive and carry out instructions in a timely manner
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site Florence Center/Florence, SC
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected