What are the responsibilities and job description for the Ticket Seller position at ASM Global-SMG?
ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for the Ticket Seller position at the David L. Lawrence Convention Center. The Ticket Seller is responsible for ticket sales for shows or events by performing the duties listed below.
Essential Duties and Responsibilities
- Opens and closes ticket window as required.
- Accurately dispenses tickets as requested by guests; accepts payment and makes change accurately.
- Maintains accurate count when selling hard tickets.
- Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager for audit.
- Demonstrates excellent customer service skills; responds promptly to customer needs; responds to requests for service and assistance.
- Efficiently and courteously answers questions concerning prices and events.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must have professional attitude and appearance.
- Must be able to meet company standards for a criminal background check.
- Must be able to work nights and weekends.
Education and/or Experience
- High school diploma or general education degree (GED).
- Cash handling experience preferred.
- Box office or guest service background preferred.
Skills and Abilities
- Ability to count money, make change accurately.
- Excellent customer service and interpersonal skills.
- Strong problem solving and analytical skills.
- Excellent verbal and written communication skills.
- Must have good organizational skills.
- Must be able to work in a fast-paced diverse environment.
- Ability to work independently and as a member of the team.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM GLOBAL is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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