Guest Services Representative

The Sanford Center in Bemidji Minnesota is seeking: POSITION: Guest Services Usher/Door Guards/Ticket Takers DEPARTMENT: Operations REPORTS TO: Event Manager FLSA STATUS: Part-Time, Non-Exempt Summary This position works all Front of House areas. This position also handles all guest services, including services for persons with disabilities. Essential Duties and Responsibilities Take tickets at the entrance of the Facility. Seat guests according to ticket numbers and assist guests with all questions or concerns. Monitor door entrances and exits and all passenger and freight elevators, keeping unauthorized persons out of restricted areas. Handle all needs for guests with disabilities including ticketing, entrance/exiting, seating, and overall, ADA compliance. Patrol and maintain Front of House area of the Facility, ensuring that all Front of House areas are clean, safe, and secure. Report or log all incidents and related activities. Perform other tasks as assigned. Qualifications Demonstrated knowledge of guest services. Some knowledge of radio communication equipment is preferred. Employee must be clean and neat in appearance. Reasonable accommodations will be considered for those with disabilities. Skills and Abilities Ability to work irregular hours, shifts that include nights, graveyard shift, weekends and holidays. To promote safety, the employee must be able to communicate in English in emergency situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with arms; stoop; kneel; crouch; and crawl. The employee must regularly lift and/or move up to 100 pounds. This position may need to perform work in high areas. Position must be able to operate equipment as required. This position requires work in both indoor and outdoor settings and may be subjected to adverse conditions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. To Apply Apply at- #/ Applicants that need reasonable accommodations to complete the application process may contact 610-729-1074. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.