What are the responsibilities and job description for the Museum Exhibit Guide position at ASM Global?
Museum Exhibit Guide
POSITION : Museum Exhibit Guide
DEPARTMENT : LAN Gaming & Esports
REPORTS TO : LAN Gaming Manager & LAN Center Supervisor
FLSA STATUS : Part time, Non-exempt
SUMMARY
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a part time position with ASM Global at the Boeing Center at Tech Port. Under the supervision of the LAN Gaming Manager and Port San Antonio representatives, the museum exhibit guide will be a front-line ambassador for representing Boeing & ASM Global as a tour guide for the Boeing Exhibit within the San Antonio Museum for Science and Technology.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Conduct facility tours for clients, students, and prospective partners daily
Works with staff to develop and maintain a service-oriented attitude
Maintain processes and policies for exhibit operations
Showcase technical proficiency with sponsored exhibit experiences
Troubleshoot, maintain, and log any flight sim issues
Management of all operational equipment related to sponsored exhibit
Effectively communicate the story of the exhibit within the overall message of Area 21
Other duties as assigned
EDUCATION AND / OR EXPERIENCE
One year of museum exhibit experience
Basic knowledge of aerospace and airplanes preferred
Intermediate level of understanding computers, simulators, and related IT equipment
Experience with customer service and guest relations
Demonstrated experience working collaboratively and professionally under pressure while sustaining a high level of attention to detail
QUALIFICATIONS
Strong communication, customer service and interpersonal skills
Ability to work independently and under pressure while prioritizing multiple projects with competing deadlines
Demonstrated flexibility and ability to work well with educators, business leaders, students and guests of all ages
Strategic and critical thinker who is dynamic, forward-thinking, analytical, and extremely well organized
Excellent service & communication skills, bilingual speaking preferred but not required
Willingness to work the hours required to fulfill the commitments of the role which include after-hours and weekend special events
Must pass background and credit check
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Daily use of computer, telephone, copier and / or fax machine.
This position may require work inside or outside of the building, as needed by events.
Must be able to lift / carry, bend / reach, and have the stamina for possible long hours of standing / walking
Salary.com Estimation for Museum Exhibit Guide in San Antonio, TX
$51,707 to $70,346
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