What are the responsibilities and job description for the Ticket seller position at ASM Global?
POSITION : Ticket Seller
FACILITY : ASM Global / Pensacola Bay Center
LOCATION : Pensacola, Florida
REPORTS TO : Box Office Manager and / or Supervisor
FLSA STATUS : Part-Time Non-Exempt
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Part-time Ticket Seller position for ASM / Pensacola Bay Center.
The Ticket Seller is responsible for ticket sales for shows or events by performing the duties listed below.
MAJOR RESPONSIBILITIES :
Includes the following (other duties may be assigned) :
- Opens and / or closes ticket window as required.
- Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
- Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
- Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager or Supervisor for audit.
- Handles Will-Call window according to procedures.
- Demonstrates excellent customer service skills; responds promptly to customer needs; responds to requests for service and assistance.
- Ability to work independently and handle most box office questions without assistance.
- Efficiently and courteously answers questions concerning prices, seating, and events.
- Gives information concerning upcoming events.
- Files various records and reports and performs related clerical work as assigned.
- Performs other related duties as assigned by Box Office Manager or Supervisor.
QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to pass a credit and background screening.
- Must be able to work nights & weekends.
EDUCATION AND / OR EXPERIENCE :
- High school diploma or general education degree (GED).
- Computer and cash handling experience strongly preferred.
- Box office or guest service background preferred.
VEVRRA Federal Contractor.
Last updated : 2024-04-23