IT Delivery Manager

Primary focus is taking accountability for the successful end-to-end (initiation to go-live) delivery of the IT components of the CUW upgrade – this includes managing stakeholders, expectations, scope, estimates / budget / costs, schedules, team members, and the quality of all deliverables.

In doing so, the IT Delivery Manager will :

• Be ultimately accountable for the successful delivery of the CUW upgrade
• Develop and manage the IT delivery plan (which is part of the overarching project plan)
• Be responsible for organizing all IT resources required to achieve the stated business aim
• Take any appropriate remedial action to ensure delivery plan remains / returns to Green
• Demonstrate leadership and take into account stakeholder perspectives
• Demonstrate impeccable customer servicing skills and team working
• Negotiate with elegance and know when to escalate
• Work closely and coordinate with business stakeholders, business PM, EPMO, Data, Infrastructure and Service Management teams
• Interpret business requirements and work with IT SMEs to define technical design to enable them
• Conduct due diligence to ensure that the solution meets requirements
• Assess the right balance between delivery, affordability, execution risk, strategic objectives and alignment to architecture principles and policies
• Report on the delivery progress to EPMO Project Managers and wider Stakeholders
• Get the best out of our ADM suppliers
• Will be required to manage Aspen staff, contractors, suppliers or consultants
• Have a good working knowledge of the business function and their requirements

In addition to the CUW upgrade, the IT Delivery Manager may be requested to support the following;