Medical Intake & Insurance Verification Specialist - DME

Medical Equipment Intake & Insurance Specialist (Full-Time)
Location: Fresno, CA
Hourly Pay Range: $20.00 – $35.00

Are you detail-oriented, organized, and experienced with insurance verification or medical intake workflows? Aspen Lake Medical Equipment is hiring a Medical Equipment Intake & Insurance Specialist in the Central Valley. This is a full-time opportunity to contribute to a growing healthcare company by ensuring patients receive the durable medical equipment (DME) they need, accurately, on time, and with full insurance compliance.

About Aspen Lake Medical Equipment:
Aspen Lake Medical Equipment is a trusted provider of Durable Medical Equipment (DME), serving patients across Texas and California. Our teams coordinate daily with hospitals, case managers, and family caregivers to deliver high-quality equipment and outstanding service. We’re expanding, and this role is central to our mission of supporting patients during critical transitions in care.

Why Join Us:

• Competitive Pay: $20.00 – $35.00 per hour, depending on experience with DME, insurance billing, or intake coordination

• Stability & Growth: We’re a direct-hire employer—no agencies or contractors—and offer clear opportunities for professional growth

• Make an Impact: Your work ensures patients discharged from care facilities receive life-enhancing medical equipment on time and with peace of mind

• Collaborative Team: Join a mission-driven organization where accuracy, professionalism, and communication are deeply valued

Key Responsibilities:

• Review and manage incoming DME orders and referrals from hospitals and care providers

• Ensure all documentation is accurate and complete for insurance billing and regulatory compliance

• Verify insurance coverage, including Medicare, Medicaid, and commercial plans

• Obtain authorizations when needed and collaborate with the billing team

• Accurately enter patient and order data into internal systems and maintain audit-ready records

• Communicate order status and next steps with internal teams, patients, and healthcare partners

• Monitor intake-related supply and equipment needs, alerting the department manager to avoid delays

Qualifications:

• High school diploma or equivalent required; Associate’s degree or medical admin coursework preferred

• Prior experience with DME intake, insurance verification, or healthcare billing is strongly preferred

• Familiarity with Medicare, Medicaid, and private insurance rules for DME is a plus

• Proficiency in Microsoft Office and systems such as Brightree, Kareo, or other EHR/DME software

• Excellent written and verbal communication skills

• Highly organized and dependable, with strong attention to detail

• Spanish language skills are a plus and appreciated in supporting our diverse patient community

Physical Requirements:

• Primarily a desk-based role working at a computer

• Occasional light physical activity may be required (handling documents, reviewing equipment, etc.)

We Encourage You to Apply:
Even if you don’t meet every single qualification listed, we encourage you to apply. We value people who care deeply about accuracy, patient care, and working as part of a collaborative team.

Aspen Lake Medical Equipment is an Equal Opportunity Employer. We are proud to build a workplace that welcomes individuals from all backgrounds and walks of life.