Banquet Captain - Limelight Aspen

Company Description

You don’t just work at the Limelight. You become one of the best reasons our guests come back again and again. It’s our aim to provide a warm and inviting community atmosphere for our guests. We believe every employee should play a key role in helping enrich the guests’ mind, body and spirit during their stay. This takes a dedication to real, live hospitality and an appreciation for innovative leadership. We are a team, and we act like it.We also believe, as Limelight hotel management, in a commitment to providing a secure and enjoyable work environment for every employee — one that promotes honesty, mutual respect, personal growth and career advancement for all.

Job Description

Summary 
The Banquet Captain supervises and assists in the service of banquet functions. Serve guests in a friendly, professional manner according to hotel standards working under the direction of the Food & Beverage Manager.  Prepare all pertaining paperwork in partnership with event team.

Essential Job Functions 
• Manage banquet staff to ensure high quality execution of events and large receptions
• Coordinate quality of food service between kitchen and banquet staff
• Oversee the set-up of assigned events including set up and breakdown of the room, post updated event communication including staff schedule
• Conduct pre-service meetings with staff. Attend monthly department meetings.  Attend weekly banquet event order (BEO) meetings
• Work closely with Group Sales Team and Events Sales Manager to ensure successful execution of events
• Act as primary event contact in the absence of the Event Sales Manager
• Properly close all banquet checks and communicate / report to F&B leaders, Group & Events team after each function
• View and read BEO’s in Alice (program where Events Sales Manager stores all up-to-date BEO’s) and complete reports and paperwork as assigned
• Monitor the inventory of banquet supplies and equipment, place orders as necessary through approved vendors 
• Assist F&B Manager with payroll information regarding schedule changes, missed punches, adding alternate job codes
• Perform other tasks or projects as assigned by hotel management and restaurant staff coverage
• Monitor staff grooming and uniform standards, provide feedback as necessary
• Act as Restaurant Supervisor when Banquet business levels decrease in support of the entire F&B department including acting MOD to ensure smooth operation of Restaurant/Lounge
• Communicate with service staff regarding anticipated business levels, conduct pre-shift meetings
• Support team during service by bussing tables, assisting guests, restocking product and service items
• Maintain a supervisory presence while working in the Restaurant/Lounge and connect with guests to ensure service standards and guest expectations are met
• Communicate and report guest related incidents with the F&B Manager to ensure guest experience are handled in a timely manner
• Develop and coach staff in partnership with F&B Manager and manage performance as necessary
 

Qualifications

• High School Diploma or equivalent preferred
• 3 years F&B experience 
• 2 years as Restaurant Supervisor or Banquet Captain preferred
• Serve Safe Certification preferred
 

Additional Information

Supervision Given and Received 
Given: Exercises direct supervision over banquet staff. Responsibilities include, but are not limited to, frequent and detailed review of work, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Received: Works under limited supervision of Food and Beverage Manager. Receives guidance in terms of broad goals and overall objectives and is responsible for establishing strategical methods to attain them. Can formulate policies but does not necessarily have final authority for approval. Review of work is not detailed and emphasizes accomplishment of broad work objectives, rather than specific assignments.

Work Environment and Physical Demands  
Ability to reach, crouch, kneel, smell, taste, stand, walk or be on your feet for extended periods of time. Required to walk on slippery and uneven surfaces, may be work in wet, hot and humid conditions. Must be able to constantly lift, push or pull up to 50 lbs. individually or with assistance.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here