Manager in Training - Rooms Division - The Little Nell

Company Description

Owned and operated by Aspen Hospitality, the Little Nell, Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars and a wine cellar and a speakeasy. During ski season, Nell guests have access to a ski concierge service and winter adventures and lush gardens along with off-road, stargazing, fly fishing and mountaintop yoga adventures in summer months; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Star hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. Coming in 2026, Aspen Hospitality will open its first Nell hotel outside of Aspen in New York City. www.thelittlenell.com.   

Job Description

Summary
The Manager in Training Rooms Division will spend 10-12 months rotating throughout the Rooms Division departments in order to gain a broad knowledge of the division. During the program the MIT will experience Housekeeping, Front Office and Guest Services and will work all positions and all shifts. MIT will spend time during each rotation shadowing the department manager to learn supervisory skills necessary for each department. The MIT will participate in various Human Resources led learning modules throughout the program. At the conclusion of the program the MIT will be counseled on next steps for promotion into a supervisor or management role. 

Essential Job Functions
•    Rotates through three Rooms Division departments during a 10-12 month period following the seasonal business levels
•    Works all positions within the department 
•    Meets regularly with the department manager to review performance
•    Meets regularly with the department manager to learn supervisory skills and responsibilities 
•    Takes on department specific projects as assigned by department manager
•    Monthly review of department financials with department manager
•    Completion of MIT learning modules as assigned by Human Resources.
•    Report to work on time in a neatly groomed and acceptable manner as outlined in the employee handbook
•    Be a role model to others
•    Discuss and make Department Manager aware of guest’s comments or complaints
•    Is familiar with Hotel fire, safety and health procedures. Assist in emergency and security procedures as directed by management
•    Attends department meetings as required
•    Completes special tasks and projects assigned by department manager
•    Attends assigned management training classes

Qualifications

•    Bachelor’s degree or equivalent
•    Minimum one year of hospitality work experience, internship experience concidered

Additional Information

Supervision Given and Received 
Given: This position has no supervisory responsibilities. 
Received: Works under direct supervision of the Department Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands  
Ability to be on your feet, kneel and bend for extended periods of time  
Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces 
Must be able to lift, push or pull occasionally up to 50 lbs. individually or with assistance 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here