What are the responsibilities and job description for the Project Coordinator position at assaabloy?
Title: Project Coordinator
Department: National Accounts
Position Description
The Project Coordinator provides overall day-to-day customer service support to ensure the effective execution of customer objectives.
Major areas of responsibility include, but are not limited to:
- Data Entry
- Maintaining and monitoring project schedules
- Documenting and following up on important actions and decisions for jobs
- Following up on project deadlines
- Determining project changes
- Undertaking project tasks as required
- Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Assess project risks and issues and provide solutions where applicable.
- Taking or processing orders for a product or service
- Listening to customer or client complaints or concerns and working to resolve issues
- Working closely with clients and internal teams to best meet client needs.
- Assisting with service dispatch
- Respond efficiently and aggressively to all emails and phone calls.
Required Knowledge, Skills and Abilities:
This position requires the following essential knowledge, skills and abilities in order to satisfactorily fulfill this role:
- Quick learner.
- Excellent verbal and written communication skills
- Collaborative and team worker.
- Comfortable with changes, fast-paced under stress.
- Attentive to detail.
- Good at multitasking.
- Basic skills with MS Suite.
EDUCATION and EXPERIENCE:
- 2 years experience in Account Management, Project Coordinator, or equivalent role in B to B setting.
- High school diploma or equivalent.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
