FH-GM

FOOD HALL GENERAL MANAGER

DESCRIPTION

Do you work well with others in a fast-paced environment? Would you consider yourself entrepreneurial? Do you enjoy great food and drinks? Are you organized?

The Food Hall Co. changes communities through unique food, beverage, and entertainment experiences. We create places in local communities that become the gathering place and anchor of mixed-use real estate. We develop, design, build, lease, and operate restaurants, bars, and live music venues. Our team members are passionate about food, beverage, entertainment, innovation, and collaboration. We constantly strive to improve and better ourselves to support our work. If you have a growth mindset and thrive working in a unique environment, you are probably a great fit for our team!

The Food Hall Company’s first property, Legacy Hall, opened in late 2017 in Plano, Texas, and its second property, Assembly Hall, opened in April 2021 in Nashville, Tennessee. We are actively working towards opening our third in NYC.

JOB SUMMARY:

We are currently seeking a General Manager to join the Food Hall team. This person is a key leader in the company and will manage all operations for the venue. The General Manager ensures efficient food hall operations through compliance with applicable standards, strong team-building skills, profitability, excellent guest experiences, and consistency throughout the work week.

BENEFITS:

· Medical, Dental, and Vision insurance benefits are available for salary workers within 60 days of hiring or at the next open enrollment.

· Paid Time Off

· 401k available after one year (12-month period with 1,000 hours of service) for individuals 21 or older.

EXPERIENCE & QUALIFICATIONS:

· At least 10 years of management experience in hospitality, with 3-5 years high volume GM experience in restaurants/bars preferred

· Fun, energetic, and work with genuine care for the guest experience

· Required to work 45 hours per week, including days, evenings, nights, weekends, on-call, and most holidays

· Ability to stand for extended periods and lift at least 50 pounds.

· Must be SERV Safe Certified and maintain a State Alcohol Serving certification (upon hire).

· Understanding of HR Practices/Policies/Procedures

· Ability to interact professionally with other departments and outside contacts

· Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.

· Strong written and oral communication skills with excellent judgment and decision-making abilities.

RESPONSIBILITIES

To include but not LIMITED to:

· Manage and provide quality execution of all standards and processes throughout the organization.

· Oversee ongoing operational improvement relative to top-line revenue and profitability.

· Oversee successful orientation, onboarding, cultural development, and training of staff.

· Oversee and lead operations, sales, entertainment, facility, and administration teams at the Food Hall.

· Develop professional relationships with stall owners/operators to ensure Food Hall standards. Communicate through meetings and briefings, ensuring Food Hall Standards and compliance with all stall agreements

· Coordinate with the accounting team to ensure timely and accurate invoice processing, inventory counts, and accurate P&L reporting related to labor and cost of goods.

· Full understanding of P&L and ability to identify opportunities driving top-line revenue and or cost savings to exceed profit goals.

· Collaborate with the marketing team to ensure proper initiative execution, logistical planning, and staffing for upcoming events, branding, concerts, and ongoing marketing initiatives to further improve sales and profitability.

· Always ensure excellent shift execution from each department.

· Oversee successful beverage menu rollouts and consistency in product build and quality.

· Maintain organizational efficiency, performance, and overall excellence/hospitality.

· Maintain facility standards and cleanliness by local and federal laws governing permits and sanitation.

· Establish and maintain relationships with 3rd party vendors that support the Food Hall.

· Oversee ROI analysis for selected entertainment by collaborating with Entertainment and Marketing teams. Meet weekly to plan and review upcoming shows/activities.

· Oversee purchasing practices, ordering/receiving, and cost controls for the cost of goods.

· Oversee all departments' labor scheduling, training, OT, and weekly schedules.

· Ensure rigorous knowledge of and adherence to all applicable laws, policies, and procedures regarding food and alcoholic beverage service.

· Set and maintain a positive work environment in a fun and professional manner.

We invite you to apply if you're passionate about delivering exceptional service, connecting with guests personally, and contributing to a dynamic team environment!

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.