Specialty Pharmacy Liaison

• Location: Orlando, Florida - Employees on this team will remain on-site for training then have the opportunity to go remote.
• Schedule: Monday - Friday 9:30 am - 6:00 pm / No Evenings or Weekends
• Pay Range: $45,000 - $55,000

The Specialty Pharmacy Liaison is responsible for the communication and follow-up of any prescription triaged to assigned Specialty Pharmacies. Liaison will provide education to the pharmacy regarding applying program specific assistance, navigate complex reimbursement issues, reverify insurance benefits and contact insurers. Liaison will advise the healthcare provider and/or patient of any follow-up needs. (i.e. prior authorizations). Liaison will help to identify patient access barriers and seek resources to overcome barriers. The liaison will lead and participate in pilots, new initiatives, special projects, and cross functional team

• Manage questions and inquiries from the Specialty Pharmacies.
• Performs other related duties as assigned by management.
• Answers inbound calls and makes outbound calls to introduce services.
• Records the call details in patient data system.
• Contacts insurers for re-verification of benefits.
• Handles difficult patient situations when they arise.
• Performs other related duties as assigned by management.

• Associate degree (AA) or equivalent from a two-year college or technical school, or six months to one-year related experience and/or training, or equivalent combination of education and experience.
• 2 to 4 years of experience interacting with healthcare providers regarding health insurance plan requirements
• Computer skills Microsoft Office Suite.

• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Salary : $45,000 - $55,000