What are the responsibilities and job description for the Beneficiary Advocate position at Association for the Relief of Aged Women?
Job Summary
We’re looking for compassionate individuals to join us as Beneficiary Advocates – a role central to our mission of “furnishing financial assistance, providing friendship, and promoting the welfare and relief of low-income elderly women.”
Our Advocates work one-on-one with the women we serve, as trusted guides, connecting them with essential resources to improve their quality of life. They play a key role in sharing each woman’s unique, powerful and often complex story with our Board. This ensures every philanthropic decision is made with care and compassion.
This meaningful work is at the heart of everything we do – and we’d love for you to be part of it. For more information, please visit: https://www.arawofnb.org/employment-opportunities/
General considerations:
Strong interpersonal, communication and telephone skills.
Computer and Microsoft Office suite proficiency: Word and Excel
Attention to detail, ability to multi-task and organizational skills a must.
Commitment to positive and collegial communication.
Accountability, reliability and follow through.
Integrity and maturity to handle confidential aspects of the work.
Valid driver’s license and reliable car.
Comfort in traveling and visiting multiple home environments.
Multilingual, preferred (English, Portuguese, Spanish).
Must pass a criminal background (CORI) screening.
Responsibilities:
Supports the philosophy of the ARAW.
Adheres to all personnel policies and expectations outlined in the ARAW Employee Policy Handbook.
Works cooperatively with staff and board of the ARAW, community partners and community resources to achieve the priorities of the association and meet the needs of qualified beneficiaries.
Possesses up to date knowledge of challenges faced by aging women in the Greater New Bedford community.
Comprehensive knowledge of current community resources, programs and supports available to the elderly population.
Reacts quickly, patiently and appropriately to urgent or challenging situations.
Presents a positive image of the ARAW.
Continuously strives to improve job performance through feedback.
Supports the process of program evaluation and improvement.
Duties and tasks:
Builds strong relationships by representing the ARAW’s mission, vision and values in the community.
Determines eligibility of prospective beneficiaries in a timely and thorough manner as prescribed by the Board of Directors, Beneficiary Committee and Executive Director.
Conducts in-home assessments to establish eligibility and present financial needs of each beneficiary.
Completes cover letter and two-page applications for each applicant in a thorough and a timely manner.
Assesses for and refers beneficiaries to needs-based assistance including, but not limited to, fuel assistance, SNAP, Mass Health, PACE, Money Management and other services at the federal, state and local levels.
Works with a portfolio of eligible beneficiaries, as approved by the Board of Directors or at the discretion of the Executive Director, to ensure needs are met.
Updates financial records of active beneficiaries on an annual basis or as directed by the Executive Director.
Responds to inquiries made by Executive Director or Board in a timely manner.
Reports on daily and monthly activities as directed by the Executive Director.
Other tasks, as assigned.
Job Types: Full-time, Part-time
Pay: $28.00 - $32.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Mileage reimbursement
- Paid time off
- Professional development assistance
Work Location: In person
Salary : $28 - $32