Collections Specialist

Description:

These positions will be helping to go through backlogged collections on a 6 month contract. Each rep will have a portfolio of 300-500 accounts in total working with 20-40 on a daily basis. Day to day will be -Contacting customer to pursue for payment and serve as main contact on all accounting aspects of the account -Reviewing all AR balances to ensure accuracy & investigate and recommend solutions for issues that may prevent prompt payment -Handle customer concerns and escalate customer complaints, disputes or inquiries to appropriate department -Update management with regular input on all account activity, including weekly status and call reports -Research, resolve and reconcile all unapplied receipts All statements are exported from SAP into Excel and each customer contact requires updates in the Excel statement. All customer are US based.

Skills:

vlookup, pivot table, erp system, erp software, sap, sap erp, reconciliation, collections accounts receivable, accounting, accounts payable, Collection, Cash application, Administration, Invoicing

Top Skills Details:

vlookup,pivot table

Additional Skills & Qualifications:

-Commercial collections experience would be ideal, or consumer collections secondly if consumer experience required working a collections process -SAP experience would be best, but some other ERP experience would be good. Need a computer savvy person who can navigate a new system -need someone who can learn and follow a process, will be expected to follow process policy and timelines INTERVIEW QUESTIONS - Give me an example of spreadsheet you used a pivot table or a vlookup? What were you analyzing? - Tell me about your collections experience (if they have collections) • With this question I am looking to see the candidates ability to describe general collections processes and duties. How did they handle the accounts. How did they determine which accounts to work and when. How was their performance assessed. Etc. - Describe a scenario where you were faced with an irate customer an how you handled the situation.

Experience Level:

Intermediate Level

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Salary : $22 - $30